Software Quality Engineer

About the Role:

Grade Level (for internal use):

09

The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality.

• Develop automation scripts that adhere to organizational standards, creating reliable, reusable, and maintainable automated regression suites and test harnesses.
• Utilize various tools and frameworks to create automation scripts with high-quality code to simplify testing scenarios.
• Design and develop test plans and test cases based on functional and design specifications, execute test cases, and analyze and report test results to the teams.
• Focus on building efficient solutions for web applications, services/APIs, databases, and mobile testing requirements.
• Actively participate in functional, system, and regression testing activities.
• Contribute to the identification, creation, execution, and automation of test scenarios with a quality-first mindset.
• Serve as the advocate for quality within and outside of scrum teams, ensuring quality is maintained throughout the software development lifecycle (SDLC) from requirement gathering to production release.
• Support and implement quality assurance metrics architecture within scrum teams.
• Contribute to the execution of frequent prioritization, changes, and quality releases.
• Independently implement in-sprint test automation and performance measures across team deliverables.
• Possess detailed knowledge of quality assurance processes and metrics architecture.
• Understand the functioning, database architecture, dependencies, and business use of the applications/components that the scrum team is responsible for.
• Solve a range of routine problems and analyze possible solutions using standard procedures.
• Address problems with general oversight or interaction on routine work and receive detailed instructions on new assignments.
• Proactively reach out to members outside of the immediate team to help resolve challenges faced by the team.
• Work independently and collaboratively within the team.
• Build internal and external working relationships.
• Achieve personal objectives while contributing to the achievement of team objectives.

• A bachelor's degree or higher in Computer Science, Information Systems, or a related field is preferred.
• Over 5 years of experience in software testing or development, with a solid understanding of testing, coding, and debugging procedures.
• Proficiency in programming languages such as Python, C#, Java, or other relevant languages.
• Experience in designing and developing automated tests, with knowledge of testing across various application layers, including user interface, service, data layers, and mobile applications.
• Ability to advise the team on identifying automatable test cases across different layers, with a collaborative approach to working with developers to create automation and performance-friendly code.
• Experience in refactoring test automation and performance suites as necessary.
• Familiarity with web services and a solid understanding of service-oriented architecture (SOA).
• Proficiency in SQL and PL/SQL, with experience in writing SQL queries.
• Exposure to Behavior Driven Development (BDD) practices and experience with Agile methodologies is highly desirable.
• Familiarity with continuous integration, Dev Ops practices, and rolling deployment or upgrade models is highly desirable.
• Experience in developing test plans and test cases, conducting exploratory testing, and creating and maintaining defect reports.
• Demonstrated ability to explain complex technical issues to both technical and non-technical audiences.
• Strong communication skills, with the ability to produce clear, concise, and detailed documentation.
• Excellent problem-solving, analytical, and technical troubleshooting skills.

• Health & Wellness:
  Health care…