Engineering Manager England, United Kingdom; Hybrid

London, England, United Kingdom (Hybrid)

Real innovation starts with a strong foundation, and at commerce tools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem‑solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.

At commerce tools, we power the next era of commerce for our customers. Whether it’s AI‑driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

We are seeking an Engineering Manager to lead one of our InStore teams through people and technical leadership with a dedication to mentorship, knowledge sharing, cultivating belonging, and collaboration. InStore is an application and collection of micro‑frontends and microservices that allow you to run in physical, shopper‑present locations such as retail stores, kiosks, service desks, or pop‑up shops. The team enables seamless physical payments using various payment methods, while managing refunds across channels and more such capabilities that truly unify commerce for commerce tools customers.

• Responsible for the people and culture in your team:
• You are vital for making your team a better place by growing your people and investing in your team’s health, motivation, career, culture, and team building
• You foster a culture of mutual constructive feedback and support in your team and that everyone feels safe to express their ideas and suggestions
• You conduct great 1‑1 with your engineers
• Responsible for the delivery and the processes of your team:
• You are crucial for getting things rolling and ensuring a smooth delivery
• You are removing blockers and seeking process improvements collaboratively with your team and your Product Manager
• Champion our tech vision and consult the engineers accordingly
• Collaborative with Engineering Managers of other teams, Tech Leads, People Business Partner, Head of Engineering, VP and CTO

This role is hybrid, with three days a week spent in our London office.

You're a creative problem‑solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork.

Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.

• Experience as a manager of software engineers in a distributed product team
• An engineering background ideally in building full stack applications with Type Script including writing APIs and Frontends consuming them
• Familiarity with different testing approaches such as unit, integration and End‑to‑End testing of full stack applications
• Experience with CI/CD and operating systems in production including knowledge around metrics and observability
• Capable of hands‑on coding where possible, software architecture, and system design
• Track record and passion for growing, coaching, and mentoring your team
• An excellent understanding of agile software development methodologies, best practices, and tools. You know their trade‑offs and how they can support a smooth delivery of your team’s goals
• Excellent communication skills and an empathetic and self‑reflective mindset
• Fluent written and spoken English skills to work in an international environment
• Commitment to knowledge sharing and learning from everyone around you about leadership and new technologies
• AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your…