Temporary Accommodation Visiting Officer

About Us

Temporary Accommodation Visiting Officer – Fixed term expiring 10th August 2027. Salary £37,602 – £44,235 per annum. Full time, 36 hours per week.

Location:

2nd Floor Bridas House, 90 Putney Bridge Road, London, SW18 1HR
(secondary location Twickenham Civic Centre, 44 York Street, Twickenham, TW1 3BZ
).

Are you passionate about making a difference in the community? As a TA Visiting Officer, you will play a crucial role in monitoring the occupancy and safety of temporary accommodation across both boroughs, ensuring a secure environment for our residents. The London Borough of Richmond upon Thames and London Borough of Wandsworth’s Better Service Partnership are recruiting 5 new officers to join our diverse, hard‑working, and friendly team.

We seek self‑motivated, enthusiastic people with a keen eye for detail and a customer‑oriented approach to undertake visits to temporary accommodation and the homes of those seeking housing assistance. If you are interested, we invite you to apply.

The key purpose of this role is to conduct occupancy inspections of temporary accommodations provided by the councils for homeless households. You will also manage the innovative inspection TA checker being developed by the council. Your responsibilities include:

• Liaising with landlords to ensure compliance with their obligations, including standards of repairs and maintenance.
• Conducting daily inspections at multiple sites in London and surrounding areas.
• Addressing any repair issues and assessing accommodation suitability under the 1996 Housing Act (as amended).
• Responding to safeguarding concerns and overseeing legal matters related to occupancy.
• Handling unauthorised occupants and assisting in the discharge of the council’s duty.

Frequent travel within London and surrounding areas is required. A vehicle or willingness to use public transportation, ability to use stairs, and capacity to carry out multiple inspections each day are necessary.

• Strong communication, mediation and interpersonal skills.
• Experience carrying out property inspections and knowledge of housing standards (HHSRS qualification).
• Track record of dealing with landlords and providers.
• Experience conducting suitability assessments and providing ongoing housing support to individuals and families.
• Knowledge of relevant temporary accommodation regulations and standards.
• Ability to work independently and as part of a team.

• Closing date:
  Sunday 29th March 2026
• Shortlisting:
  Week commencing 30th March 2026
• Interview: to be confirmed

Richmond & Wandsworth Better Service Partnership are committed to inclusive recruitment practices. We promote equality and diversity and value differences.

We are a Disability Confident employer. If you require reasonable adjustments throughout the recruitment and selection process, please let us know.

We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and will require a satisfactory Disclosure and Barring Service (DBS) check.

Benefits include 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.