Liaison Officer

Overview

We are working closely alongside with a local authority in Haringey to assist with the appointment of a Housing Liaison Officer on a 3-month contract, highly likely to be extended at the client’s discretion. Please apply with your CV for immediate consideration.

Rate of Pay
: £17.61-£23.08 per hour

The Housing Liaison Officer is part of a team dedicated to delivering a high-quality, flexible, and value-for-money service to tenants. This role involves managing new tenancies and tenancy changes, interviewing service users, and handling general enquiries. The officer serves as a visible presence on estates, ensuring that neighborhoods remain clean and safe, residents are well-supported, and overall resident satisfaction remains high.

• Carry out tenancy checks, serve legal notices (Notice to Quit or Notice of Seeking), and manage the ending of tenancies.
• Manage incidents of low-level ASB, nuisance, and neighbour disputes; take enforcement action or refer complex cases to a Senior Housing Officer.
• Conduct routine and ad hoc visits to address arrears, vulnerability, or rehousing needs. Identify vulnerable residents and coordinate with external agencies to ensure their needs are addressed.
• Liaise with partners such as the DWP and CAB to help residents maximise benefit entitlements and minimise over payments

• Experience working with the general public, preferably in a service delivery setting, and within a diverse community
• Knowledge of social housing, housing management, and a good understanding of related social housing issues
• Knowledge and awareness of safeguarding issues.
• Experience in writing clear, concise letters and reports, as well as collecting and presenting data

• You should be available to work immediately or at short notice.
• You should have right to work in U.K
• This role requires an Enhanced DBS

Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS,
your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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