Recovery Co-Ordinator – Inpatient Detoxification and Stabilisation Service

Overview

Recovery Co-Ordinator - City of London (Inpatient Detoxification and Stabilisation Online Portal Service)

Location:

London (Office/Hybrid)

Hours:

full time, 37.5 per week

Salary: £27,861.26 - £32,002.35 (+ London Weighting depending on residence)

As a Recovery Co-Ordinator for the LIDASP you will support individuals with substance misuse issues in preparing for inpatient detoxification/stabilisation by providing structured guidance and emotional reassurance to ensure readiness for detox/stabilisation admission. This is an office/hybrid role with regular travel to community providers and inpatient units across London. Ideally, you will be located within easy reach of the city. You will maintain strong relationships with community providers and inpatient providers, ensuring timely placements and seamless care for service users across London.

• Positively promote the use of residential detox/stabilisation services as a key treatment option for all
• Promote flexibility and openness in local approach, break down barriers to access for residential detox/stabilisation services - i.e., values-based, person-centred, and individualised care and support
• Co-ordinating pre-admission requirements and building trust with individuals that engage with our service.
• Delivering face-to-face or online education-oriented sessions to staff working within the City of London regarding the referral process to the online portal
• Case Management
• Gathering feedback from service users and partner agencies
• Completing pre/post check-in telephone calls

• Experience and understanding of substance misuse and related support services
• Confidence working with individuals and groups, including navigating challenging situations
• Clear and effective communication skills, both written and verbal, with good IT confidence
• The ability to work independently, stay organised, and manage competing priorities
• An understanding of mental health needs and good practice
• Strong partnership-working skills across different teams and organisations
• A person-centred approach, with the ability to adapt and respond positively to change
• A commitment to safeguarding, information governance, and ethical practice
• A willingness to learn, develop, and contribute to shared learning within the team

We Thrive Together

We are committed to creating the conditions for success for everyone who works and volunteers with us. Together, we deliver world-class learning and organisational development, supporting growth, collaboration, and shared achievement. We enable open, inclusive, and transparent cultures where people experience a true sense of belonging.

• 25 days holiday (+ bank holidays), rising by 1 day each year (capped at 30)
• Paid Wellness Hour each week, plus access to our Wellness Hub and Employee Assistance Programme
• Contributory pension scheme
• A wide range of benefits including discounts for shopping, cinema, holidays, and more
• A friendly, supportive team environment
• Training, career development, and progression opportunities
• Refer a friend scheme - earn vouchers if your referral is successful

Direct applications only — we will not be engaging agencies for this vacancy.

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited, visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL points 23 to 28 (£27,861.26 - £32,002.35)

Inner London Weighting (£4,133.14)

1/2/2026

Julie Kenny |

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.