Sheltered Housing Officer

Job Overview

Ealing Council have an exciting new opportunity for a Sheltered Housing Officer available on a full time basis (Monday to Friday - 9am to 5pm 35 Hours per week) in our Sheltered Housing Service.

Are you an experienced housing professional with a desire to help and support vulnerable and elderly tenants or are you currently working in a non‑housing role, but have transferrable skills that you think would be beneficial to the Sheltered Housing service?

If so, we’d love to hear from you.

We’re looking for a compassionate and proactive Sheltered Housing Officer to help vulnerable residents across Ealing maintain their tenancies and live more independently.

In this rewarding role, you will build trusted relationships with tenants, identify support needs through proactive visits, and work in partnership with internal teams and external agencies to coordinate tailored support.

You will provide practical help and advice, contribute to safeguarding, and make sure residents can access the services they need to thrive in their homes and communities.

You will need excellent communication skills, experience supporting vulnerable people, and the ability to manage a varied caseload with care and professionalism.

Closing date for applications: 27 January 2026.

You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.

It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.

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Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.

We therefore welcome applications from all residents of the borough. We particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid‑career professionals, who are currently underrepresented in Ealing’s workforce.

Please note all applications will be determined on merit.