Housing Support Officer

Role:
Supported Housing Officer

Contract Length: 6 Months

Rate: £18-£20 per hour

Office Presence: 5 Days a week on site

We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups.

The role

You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes.

Key responsibilities include:

* Managing a supported housing caseload and delivering housing-related support

* Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse

* Completing support plans, risk assessments, and safeguarding referrals

* Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour

* Liaising with local authorities, probation services, health professionals, and specialist support agencies

* Promoting independence while ensuring residents’ safety and wellbeing

* Maintaining accurate records and case notes using housing management systems

* 5 Days a week on site

Essential experience

To be considered for this role, you must have:

* Previous experience working as a Supported Housing Officer

* Proven experience supporting vulnerable client groups, including:

* Individuals with mental health needs

* Asylum seekers

* Ex-offenders

* Survivors of domestic abuse

* Strong knowledge of safeguarding, risk management, and support planning

* Excellent communication, resilience, and case management skills