Caseworker. Education & Training

The post will be responsible for supporting Islington residents to secure good and sustained paid employment through providing advice, information, employer engagement and practical medium term support.

The post holders will usually be attached to the generic iWork service, supporting officers to source candidates from the widest possible talent pool within Islington by engaging and informing our residents about the opportunities offered by specific sectors and assessing residents fit with the requirements of the employers.

There will also be a duty officer function, offering advice and guidance to all enquiries coming into the service and on occasion case loading Islington residents who are unable to find the support they need from other local agencies.

The post holders will work in line with the iWork procedure manual. This sets out quality standards for a person‑centred approach, seeing paid employment as the primary goal for the engagement with the client, and other issues that need to be addressed as ancillary priorities.

• Experience of work with people who face multiple barriers to engaging in the labour market.
• Experience of working with a diverse range of people including those who require specialist support or advocacy.
• Experience of working with employers and identifying the skills required for vacancies promoted.