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Custody Case Manager; Prison Offender Manager

Job in Greater London, London, Greater London, EC1A, England, UK
Listing for: Catch22
Full Time position
Listed on 2026-01-13
Job specializations:
  • Social Work
    Mental Health, Community Health, Clinical Social Worker, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 31582 GBP Yearly GBP 31582.00 YEAR
Job Description & How to Apply Below
Position: Custody Case Manager (Prison Offender Manager)
Location: Greater London

Company Description

At Catch
22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

In Social Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions we can change service user’s ideology, helping them desist from crime and reach their true potential.

In HMP Thameside Catch
22 provides Offender Management services and support for adult male prisoners from entry to prison right through to their transition back into community life.

Job Description

This is a full‑time prison/office based role. There is the option for compressed hours on a 4 day week, or 9 day fortnight if deemed appropriate. This is not a hybrid/remote role.

An exciting opportunity to work for the Offender Management unit (OMU) at HMP Thameside, the only OMU in the country delivered by a third sector organisation since its opening in 2012. Following a recent Prison inspection, Charlie Taylor (HM Chief Inspector of Prisons) described this service to be "the best provision (he) had seen during the last year".

We are seeking a driven individual who strives for best practice and is passionate in making a difference to people’s lives. In this role you will have the opportunity to be part of a high performing Offender Management Service with its function to identify, assess, address and reduce risks of sentenced prisoners, whilst also motivating them to engage positively within the custodial regime.

Will you be committed to supporting and empowering service users to reintegrate into the community? If yes, we would like to hear from you.

Qualifications
  • Understanding or awareness of the factors that contribute to offending behaviour.
  • Knowledge of rehabilitation.
  • Understanding of professional boundaries when working with vulnerable people.
Essential Criteria
  • Ability to proactively manage a caseload and work collaboratively with other agencies.
  • Ability to work well in high‑pressure environments and be resilient to change.
  • Attention to detail particularly relating to recording of work and meeting of deadlines.
  • Willingness to undertake additional training and development.
Contract and Working Hours
  • Contract:

    Permanent
  • Hours & work pattern:
    Full time, 38 hours per week.
  • Salary: £31,582.00
  • Location:

    HM Prison Thameside, Griffin Manor Way, London SE28 0FJ
Application Information

Please provide your CV and cover letter, along with completion of the screening questions, to express your interest in this opportunity. Please note, to be considered, submissions must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role.

Right to work in the UK is required. If you do not have the right to work, your application will be closed automatically.

All successful applicants must undergo enhanced DBS check, HMPPS vetting check and employer Right to Work in the UK check. Catch
22 does not provide a licence to sponsor visas.

Screening

Successful admission to post subject to enhanced DBS check, HMPPS vetting check and employer Right to Work in the UK check.

Benefits

Information about benefits can be found in the Job Information Pack.

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