Service Engineer

Working Hours

• Monday to Friday - from 8am till 5pm

• 1h30 max away from South Wimbledon office
• The person will mainly be required to work in and around the M25 with some further locations when needed.

• At least 3 years working with either CCTV or Access
• Control systems is required.
• Proficient computer network user.
• A valid clean driving licence is essential.
• Valid ECS / FESS Card for site-based work.
• Valid driving license for UK.

The ideal candidate will be competent and have a strong background in, maintenance, and repair of Access Control and CCTV systems.

• Service and repair.
• Routine inspections.
• Troubleshooting faults.
• Excellent customer service.
• Maintain accurate records and compliance documentation.
• Ensure all work complies with industry standards and regulations.
• Participate in an on-call rota for emergency call-outs 1 week in 7.

• Proven experience and work history as Security Engineer.
• Strong understanding of electronic security systems, maintenance, and repair.
• Set up IP-based security systems, configure network settings, and ensure proper communication between devices and servers.
• Troubleshoot and resolve technical issues.
• Set up remote monitoring solutions and provide remote technical support to clients.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and in a team.
• Good communications and excellent customer interactions.

• CCTV – Hikvision, Hanwha, Avigilon, Eagle Eye and Vista
• Access Control – Paxton, ACT, Salto, Brivo and Gallagher
• Door Entry – Fermax, BPT, Videx and 2N

Our overtime and Saturday are paid rate, we also pay travel time, Sundays and Public holidays are paid 2x.