AMC Operator

Overview

As an AMC Operator, your role will proactively monitor and respond to security alarms, CCTV and incidents, ensuring effective detection and response to crime, loss, and waste on Thames Water’s sites in order to protect life, property and premises. You will assess alarms, using available tools and contacts to provide context and initiate the correct response. You will triage reported incidents from our mobile patrol teams and direct from Thames Water employees, allocate the correct response level, trigger initial response and escalate to the AMC Supervisor where needed.

You will support security incident response, investigating, providing updates, documenting actions and decision making to feed into incident reports for government agencies and internal stakeholders. You will support the  creation process in collaboration with the AMC Coordinator, from data entry, access management, printing process and distribution. You will fulfil the AMC Supervisor’s duties in their absence as required.

Location – Reading, Berkshire

Working Hours – 38.5 Hours per week. 4-on-4-off, 12 hour shifts. Day and Night roles available