Estate Patrol Officer

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for an Estate Patrol Officer to join us at our client site in London. Our client is one of the largest pedestrianised communities around, with modern offices, retail, food and drink outlets all in one place. Alongside this are modern gardens giving the site a unique feel.

As an Estate Patrol Officer, you will be responsible for the day-to-day security of the public realm and maintaining the operational security requirements in line with customer and contractual expectations.

• Shift Pattern
• Pay:
• Lifestyle Benefits
• Learning & Development
• Health and Wellbeing
• Access to an Online GP Service for you and your dependents

• Your patrol posture must be welcoming, effective and confident to detect, deter and deny crime at Broadgate
• Manage public realm security
• Use Tracktic and Fulcrum systems to report incidents, record patrols and read instructions and security updates
• To help raise the profile of Broadgate and ensure that all visitors feel welcome
• Always remain well informed
• Ensure that all incidents are reported and responded to in accordance with policies and procedures as appropriate to the rank of Security Officer.
• All incidents are responded to as directed by the Area Supervisor and in accordance with policy and procedures.

We are looking for people who are passionate about helping others and keeping those around you both safe and secure.

• SIA Licence (DS)
• Experience of working in a retail or public space environment and able to engage with people of all kinds
• You need to make everyone feel safe and provide added value through your concierge/ambassadorial skills
• Experience in dealing with multiple issues at once, prioritising and resolving problems for people
• Ability to communicate with the public, subordinates, colleagues, clients, contractors, and management in the appropriate manner

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.