Security Officer

Better places, thriving communities.

• Hours:
  
  12hr shifts (07.00 - 19.00 and 19.00 - 07.00).
• Shift pattern: 4 on 4 off (Days, nights weekends & bank holidays).
• Location - More London, London bridge and Canary Wharf, London.
• We are seeking a highly motivated and vigilant Security Officers to join our team.
• As a Security Officer, you will be responsible for safeguarding our client's premises, assets, and personnel.
• You will play a key role maintaining a secure environment and deterring potential threats.

• Delivering excellent customer service.
• Good level of concentration
• Good communication skills and effective reporting of any incidents to the duty manager.
• Prevention of loss of assets, critical technology, sensitive information & reputation damage.
• Oversee perimeter access through reception & gates for staff, tenants, contractors, visitors and vehicles (access/egress control).
• Checking building passes.
• Undertaking patrolling, searching and knowing emergency response procedures.
• Please note, role involves long periods of standing (regular rotating & ample breaks provided).
• Conduct regular building patrols both external and internal of the premises to ensure security.
• Comply with the front of house requirement.
• Monitor surveillance cameras and alarm systems.
• Respond promptly to alarms and incidents.
• Maintain a visible and professional presence.
• Enforce site Policies and Procedures, Assignment Instructions and SOPs.
• Write detailed incident reports.
• Collaborate with local law enforcement agencies where necessary.
• Provide excellent customer service to clients and visitors.
• Assist with emergency response and evacuation procedures.

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss, or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Regional Operations Centre to report all incidents.

• Proven experience as a Security Officer in related roles.
• Valid Security Licence (DS &CCTV).
• Valid First Aid Certificate (EFAW or FAW).
• Strong Observational Skills and Security Situational Awareness.
• Excellent Communication Skills.
• Physically fit and capable of standing and walking for extend periods.
• Basic Computer Skills.
• Flexibility to Work Various Shifts, including days, nights, Bank holiday and weekends.
• DBS Check.

• Please ensure that you discuss your application with your current line manager before formally applying.
• Internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices.…