Head of Security & Safety Officer

Head of Security & Safety Officer at Crystal Palace Football Club

Job Location: Selhurst Park Stadium, SE25 6PU

Contract Type: Full-time

Final date to receive applications: 11th January 2026

About the Club: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. We operate from three sites – the new main offices at Selhurst Park Stadium, a London office, and the Training Ground/Academy – offering a vibrant atmosphere and culture for fans and employees alike. We strive for excellence with high standards, professionalism, and a strong work ethic, continuously growing and diversifying both on‑pitch and in the offices.

About This Role: Crystal Palace Football Club seeks a Head of Security and Safety to oversee and manage the delivery of security across all sites, including match day stewarding. The role liaises with regulatory bodies, ensures completion of policy, documentation, and provides a first‑class service whilst meeting all legal and regulatory requirements.

• Compiling and communicating detailed assignment instructions to the Security team.
• Ensuring all security issues are dealt with in a systematic and consistent manor and all incidents are reported.
• Line Manager for the Health & Safety and Compliance Officer, Security Manager and Deputy Safety Officers.
• Liaising with other departments as necessary to ensure all relevant issues are communicated and dealt with effectively.
• Assisting in discharging responsibilities on behalf of the Club and Chairman for the provisions of the Safety Certificate issued by the LB of Croydon.
• Acting as a representative of the Club in regular consultations with senior members of the Metropolitan Police, local fire brigade, local ambulance NHS trust and local authority on matters associated with the safety and security of spectators.
• Representing the interests of the Club and attend the Safety Advisory Group meetings of the Local Authority.
• Represent the Club at Premier League Safety Officer meetings, share best practice and report to the Chief Operations Officer changes in policy and procedures.
• Acting as one of the Club Liaison Officer’s with all the emergency services in the event of any unforeseen incident, ensuring that the Chief Operations Officer is kept fully informed of any developments.
• Co‑ordinating, monitoring and advising upon all security matters affecting the Stadium and associated facilities.
• Maintaining a close liaison with the local Fire and Safety Officer regarding the fire safety of the Stadium and associated facilities and ensure that fire safety instructions are adhered to. Fire drills and inspections will be in accordance with the Fire Officer’s recommendations.
• Being aware of the requirements of all Security and Safety at Sports Grounds legislation, the “Green Guide” and other advisory documents, the Safety Certificate, the licence issued by the Football Licensing Authority and ensure compliance.
• Taking responsibility and ensure all relevant training for competence is completed in being the Safety Officer with regard to events held at the Club, e.g., sporting, concerts and any other event.
• Assisting the Chief Operations Officer/Club Chairman of the Club for the joint Statement of Intent with Metropolitan Police.
• Ensuring all conditions of the Safety Certificate are fully complied with. In the event of any non‑compliance for any reason the Safety Officer will inform the Chief Operations Officer as soon as possible.
• Ensuring all compliance of the Safety Certificates and Security standards, ensuring policies are up to date and consistently implemented across the organisation.
• Lead and oversee the Club’s accreditation system, ensuring robust access control procedures are in place and that all users, departments, and events are appropriately supported and compliant.

• Ensure match day security are trained and there are sufficient personnel as prescribed in Safety Certificate.
• Responsible for Briefing all Stand managers on Matchdays.
• Evaluating the performance of the Deputy Safety Officers, Stand Managers, Senior Stewards, Stewards and any specialist Stewards and initiate…