Security Coordinator

Department :
Security

Company :
Canary Wharf Management Limited

Reporting to :
Security Manager - Operations

Leadership position within the Canary Wharf Group Security team, acting as a line manager of a large team of high performing security officers and supervisors. Provide operational and administrative support to the Security Duty Manager (SDM) and mentor, motivate, train and develop a diverse team, instilling and fostering a positive attitude towards all aspects of the role. Based in Canary Wharf, with additional responsibilities covering duties in Southbank Place.

Annual salary £54,659

Closing date :
Friday, 5th September 2025

• Maintain an in-depth knowledge of the Canary Wharf Estate, key locations, buildings and tenants.
• Establish and maintain command and control during incidents within area of responsibility.
• Ensure the respective team is operationally capable and deployed effectively.
• Continuously critically review operational output to ensure AI’s / SOP’s are adhered to and fit for purpose.
• Responsible for adhering to the security plan for designated area.
• Hold operational debriefs after key events and disseminate the organisational learning arising from these.
• Develop a working knowledge of the Southbank Place site to provide resilience for planned and short notice abstractions.
• Ensure all forthcoming events are briefed to the package Supervisors on a daily basis. This includes maintaining a thorough diary on Outlook.
• Accountable for team operational performance.
• Provide operational oversight, maintaining a strong visible presence on the ground to support both supervisors and officers, demonstrating a hands‑on and collaborative approach to leadership.

• Manage, mentor, motivate and develop a diverse and high performing team of Security Officers and Supervisors.
• Ensure equipment, radios and clothing issues are administered correctly, and all records are kept up to date.
• Ensure in‑house and contract staff are given area specific inductions and sign all applicable paperwork and risk assessments.
• Be directly responsible for the use of team body‑worn video, ensuring that the use is appropriate, complies with the CCTV Codes of Practice, and the equipment is accounted for.
• Responsible for team compliance with mandatory training within required timescales and investigating cases of non‑compliance, including ensuring all staff have the relevant SIA licences and are in date.
• Act as team representative for Health & Safety issues, recognising where immediate action is necessary and escalating where appropriate.
• Both complete and ensure that the Physical Employment Standards are conducted by all team members.
• To monitor teams’ lateness, sickness and absence and to identify individuals meriting further support or escalating as necessary.
• Provide training, mentoring and reporting on probationary members of staff.
• Support the onboarding process for new starters, assisting the Training and Recruiting Manager.

• Deliver team and event briefings as required.
• Deliver the Shift Annual Training Plan in conjunction with the SDM, including maintaining a record of all shift training activities and ensuring that all course attendance sheets are signed and returned by shift staff.
• Assist on the departmental Security Officer assessment centres, as required.

• To undertake project work as directed and to produce timely, objective and well‑written reports.
• Undertake any other reasonable task requested by senior management.
• To always act in accordance with the CWM Mission, Vision and Values.
• Maintain package level assignment instructions, update SOP’s and create any other documentation as required.
• Conduct regular audits and inspections to ensure compliance with security protocols and standards.
• Identify areas in the operation that can be improved and suggest alternative working practices, whether permanently or to address specific time related issues.
• Review and update the Daily Operations Briefing to ensure teams are informed of the latest developments, including significant incidents, planned events, and all relevant operational…