CCTV Security Officer

Overview

CCTV Security Officer role at United Builders Service, Inc.

The CCTV Officer will develop and lead operational excellence and best practice; optimising our service and value offering to customers to achieve performance targets at a unique waterside estate one minutes walk from Canada Water station. You will bring innovation and leadership and ensure a high-performance culture within your remit. This is an active and visible role requiring strong leadership competence in addition to entrepreneurial ability, with significant customer interaction and excellent relationship management skills.

• Position: CCTV Officer
• Location:
  
  Canada Water (SE16)
• Pay Rate: £14.35 per hour
• Hours:
  
  Average 42 hours per week
• Shifts:
  
  4 On 4 Off - Nights

• SIA CCTV Licence required.
• SIA Licence (DS or SG) required.
• CCTV security experience required.
• Excellent PC skills and Microsoft knowledge required.
• Experience of working in a demanding, high-pressure environment.
• Excellent understanding of access control & CCTV systems.
• Customer focused, with a strong knowledge of customer service skills.
• Demonstrate a strong aptitude for multi-tasking.
• Excellent written and verbal communication.
• Self-motivated and able to work on own initiative.
• Team player, who will support colleagues and provide ideas to improve service delivery.
• Ability to think and act quickly in emergency incidents or under pressure.

• Deliver and encourage outstanding customer service delivery.
• Ensure that all security personnel always adhere to their duties and policies and procedures of the site, reporting any breach of these to the Duty Security Manager and the Security Manager.
• Monitor the CCTV cameras within the Security Control Room.
• Arrange for the collation and viewing of CCTV images in response to incident management, in line with the CCTV Code of Practice.
• Prepare and maintain the Security Control Room equipment for operational use.
• Ensure the Security Control Room is kept tidy.
• Monitor, operate and report all Security Control Room technologies (intruder alarms, access control systems, BMS, fire alarm system, lift intercoms, lift monitoring stations).
• Be conversant with all life safety systems and assist in responding to emergencies promptly as illustrated in the Assignment Instructions.
• Inspect equipment for failures and faults, reporting these in line with procedures.
• Maintain accurate daily electronic occurrence log records (via CIS HUB).
• Maintain the MyTag system, ensuring all assets are accounted for, all patrols are completed, and all compliance checks are completed.
• Report any discrepancies on the MyTAG system to the Duty Security Manager & Security Manager.
• Produce site access control passes.
• Responsible for the administration of lost & found property.
• Check SIA licences & CIS IDs of all oncoming team members.
• Report any issues or incidents to the Duty Security Manager or Security Manager.
• Respond to all incidents in line with policies and procedures.
• Ensure all incidents and issues are formally investigated and recorded.
• Assist the Duty Security Manager and Security Manager as per the needs of the site.
• Provide effective support during incidents and lead incident response in the Duty Security Manager’s absence.
• Maintain a high level of morale and discipline within the team, considering welfare.
• Carry out training with Security Officers and ensure suitable personnel on shift to cover.
• To cover for the Duty Security Manager in any instance of absence.
• Monitor, report and update the site training matrix.

• Health care plan (HSF)
• Perk Box (HSF) - discounts & offers from cinema tickets to days out
• Cycle to work scheme
• Tailored Site Uniform
• First class training allowing you to develop your skills
• A view for career development
• Long service & Employee Recognition awards
• And much more

Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.