Relief Security Officer

Join to apply for the Relief Security Officer role at United Builders Service, Inc.

Corporate Security Response Officer – the opportunity to represent CIS Security and the customer by delivering high‑quality guarding and customer service across two City of London landmarks.

• Position:
  Corporate Security Response Officer
• Location:
  
  City of London
• Pay Rate: £14.05 per hour
• Hours:
  
  Average 36 hours per week
• Shifts:
  
  Various – days, nights & weekends

• SIA Licence is required to work within the security industry.
• Corporate security experience for at least 1 year is an advantage.
• Must be reliable, flexible, responsible and punctual.
• Must work the rostered pattern, covering days, nights, and weekends.
• Excellent written and verbal communication skills.
• Understanding of good customer care.
• Good IT skills (as all posts require IT use).
• Friendly, professional, positive, and can‑do attitude.
• Maintain immaculate appearance at all times.
• Able to work in a team as well as independently.
• Pro‑active, think on feet, use own initiative.
• Carry out internal and external patrols as required.
• Flexible approach to daily duties and additional events when held on site.
• Provide required documentation and vetting information.

• Vehicular and pedestrian access control in the loading bay area.
• Arrange parking for visitors.
• Sign in cleaners, couriers, contractors, delivery drivers and visitors.
• Internal car‑park and external plaza patrols.
• Check permit information.
• Carry out emergency processes.
• Assist in the post room or front‑of‑house area.
• Provide escorts for visitors and contractors when required.
• Work with a team.
• Demonstrate and deliver high‑quality security professionalism.
• Provide excellent customer service to customers and service users.
• Remain calm under pressure and handle confrontational situations confidently.
• Create and maintain a professional environment recognized by customers, tenants and visitors as outstanding.
• Develop strong staff and customer rapport by listening, assisting and supporting, and responding promptly to concerns.
• Comply with all required systems and protocols including Security Assignment Instructions, emergency procedures and SOPs as stipulated by the building owners and management team.
• Comply with any administration or reporting processes requested by the ROH Manager, Duty Shift Manager, Security Manager, Assistant Security Manager, Building Manager or customer.
• Assist the Security Shift Manager in complying with all relevant governmental laws, SIA, data protection and Health and safety requirements.
• Aspire to be a role model and inspire others within the team, take responsibility and make decisions when required.
• Help the team deliver a secure, friendly, sustainable environment.
• Ensure all weekend checks are carried out weekly for both day and night shifts.
• Ensure all handovers are compiled and submitted appropriately and that everything is in place and correct.
• Ensure visitors and staff are dealt with efficiently, providing exceptional customer service and exceeding expectations.
• Confidently undertake 100% of all specific duties.

• Health care plan (HSF)
• Perk Box (HSF) – discounts & offers from cinema tickets to days out
• Cycle to work scheme
• Tailored site uniform
• First‑class training to develop your skills
• Career development opportunities
• Long service & Employee Recognition awards
• And much more!

A globally recognised security solutions specialist delivering service excellence to our customers, colleagues and communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do.

At CIS Security Ltd, we do not just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our customers, colleagues and communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs.

Due to the volume of applications, if we have not contacted you within three weeks of initial contact, then unfortunately you have not been successful on this occasion.

Referrals increase your chances of interviewing at United Builders Service, Inc. by 2x.

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