Design Researcher; FTC

Position: Design Researcher (6 Month FTC)
Location: Greater London

Design Researcher (6 Month FTC) page is loaded## Design Researcher (6 Month FTC) locations:
London time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
March 24, 2026 (13 days left to apply) job requisition :
153039
** End Date
** Monday 23 March 2026
** Salary Range**£72,702 - £80,780
** Flexible Working Options
** Hybrid Working, Job Share
** Job Description Summary**.
** Job Description
***
* JOB TITLE:

** Design Researcher (6 Month FTC)
** SALARY:
** The salary banding is £72,702 - £80,780
*
* LOCATION:

** London
*
* HOURS:

** 35 hours, full time
** WORKING PATTERN:
** Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
** About this opportunity
** Here at Lloyds Banking Group, we value Design Research. We’re a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions... maybe you’re an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers.

Working in a multi-disciplinary design, product, and engineering team, you’ll develop and lead the research strategy for a key area of our business. You’ll also be supported by our wider Design Research and Analytics community.

You’ll be responsible for managing the research plan and roadmap for your service or product area. You’ll deliver research to solve customer problems, unlock new opportunities, and guide what is created.

You’ll enjoy working on varied research across the product development lifecycle, from generative to evaluative research.
** Why Lloyds Banking Group
** Join us and, give us your best and we’ll give you ours. Here, you’ll make a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, amazing work spaces, hybrid working and huge career opportunities-you’ll find them all here.
** What you’ll need
*** Experience of working closely with design and product teams to identify and prioritise the right research questions
* Able to create research roadmaps and plans to keep the team on track, helping set both short term objectives and strategic direction
* Deep qualitative research experience using techniques such as usability testing (moderated and unmoderated), concept testing, and depth interviews
* Synthesise insights in an impactful and actionable manner to generate a shared understanding of user needs and opportunities
* Able to communicate and influence wider business stakeholders with clarity and conciseness
* Experience combining qualitative and quantitative methods
* Experience of planning and executing exploratory/ discovery research
* Ethnographic experience (such as contextual enquiry or diary studies)
* Experience triangulating research and data from different sources to tell compelling customer stories

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from underrepresented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know
** We also offer a wide ranging benefits package, which includes:
*** A generous pension contribution of up to 15%
* An annual performance related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 30 days’ holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
** Join our journey.
**** At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on…