Sales Consultant

Founded in 1839, Patek Philippe is the last family‑owned independent Genevan Watch Manufacturer.

We are currently recruiting to fill the following full‑time vacancy in our flagship store in New Bond Street, London.

This is a full‑time, on‑site role for a Sales Consultant located in London. The Sales Consultant will be responsible for delivering exceptional customer service, fostering lasting client relationships, and driving sales in a luxury retail environment, ensuring that all customers receive a professional and refined experience.

• You will be the first point of contact for customer sales & service enquiries.
• Consulting with customers to understand their needs, assisting with technical queries and providing tailored recommendations.
• Attending customer events and showcasing Patek Philippe’s exquisite timepieces.
• Supporting in maintaining product displays.
• Meeting sales objectives.
• Collaborating with the team to ensure a premium client experience.

• Patek Philippe experience is desirable.
• Passion for fine craftsmanship, luxury products, and attention to detail.
• Exceptional customer service and communication skills, both written and verbal.
• Excellent literacy and numeracy skills.
• Experience in sales in a luxury environment.
• Able to read and interpret technical documents.
• Able to use Microsoft packages (SAP is desirable).
• Attention to detail and the ability to work under pressure, including managing multiple tasks.
• A proactive approach and ability to work well on your own initiative as well as part of a team.
• An enthusiastic and positive personality.
• Immaculate personal appearance.
• Experience in the luxury goods industry is desirable.

Competitive salary + benefits

Please send your CV, covering letter and salary expectations

The company carries out DBS, reference and work permit checks during the pre‑employment process

Applicants will be shortlisted and contacted in March.

Due to the volume of applications received, only those selected for interviews will be contacted.

Please note that we do not accept unsolicited CV’s from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.