Furniture Account Manager

You will be responsible for looking after your clients furniture requirements, taking complete responsibility for the process from initial brief to project handover. You will support the client through options, decision-making and deadlines to deliver a successful project on time, within the agreed budget and meeting the agreed project KPIs.

The successful candidate will be highly personable and self-motivated with excellent time management skills and a keen eye for detail.

• Manage order process from appointment to handover on site
• Key point of contact for client and other stakeholders throughout the consultative process
• Create presentations adhering to company design standards
• Organise samples according to the agreed mock up process
• Attend product training at least twice a month
• Put together product options in line with clients design brief and budget
• Get pricing from suppliers and negotiate best terms for the project
• Create quotes that are accurate and follow the agreed process
• Confidently and independently run a client meeting in their offices or on site
• Show proactivity in problem solving
• Communicate clearly with clients throughout the project
• Communicate clearly with suppliers to ensure pricing, specification and deadlines are met
• Communicate clearly and openly with colleagues
• Present in company meetings and sales meetings
• Deliver the agreed sales target

• Good MS office skills inc, Word, Powerpoint and Excel
• Experience working in an account management or sales support role in the furniture, interiors or design industry
• Excellent written English and communication skills
• Strong organisational skills and excellent attention to detail
• Ability to manage your own time and deliver the highest priorities when time is short
• Able to support and work with a variety of departments in a fast-paced environment
• Ability to build long lasting relationships clients and a diverse range of stake holders
• Excellent presentation skills
• Friendly, sociable open-plan office environment