Sales Coordinator

London (Hybrid: 4 days office, 1 day WFH)

Chartwell Speakers connects world-class thinkers (bestselling authors, economists, entrepreneurs, and former political leaders) with audiences across the globe. From London to New York, Hong Kong to Dallas, we help organisations land the right voice for unforgettable events.

Our senior sales agents spend their time where they add the most value: client conversations, negotiation, and closing. This role exists to
take sales admin and CRM work off their plate
, so deals move faster, data stays clean, and nothing drops between the cracks.

As Sales Coordinator / Deal Support, you’ll be the operational backbone behind high-performing agents: organised, detail-oriented, and calm under pressure.

• Own CRM hygiene (Zoho initially; Hub Spot migration planned).
• Create and update deals, contacts, stages, fields, notes, and next steps.
• Log activity accurately (calls, emails, meetings, outcomes).
• Ensure mandatory fields and stage requirements are completed on time.

• Manage calendars, meeting bookings, and follow-ups.
• Track actions and deadlines so nothing gets missed.
• Keep deals moving forward without agents chasing admin.

• Prepare and manage deal documents (shortlists, firm offer forms, internal notes).
• Coordinate handoffs to finance, contracts, and logistics.
• Act as the central point of coordination once a deal is live.

• Document workflows, edge cases, and best practices.
• Help build a repeatable
  support playbook for senior / high-performing sales agents
  .
• Support clean process migration during the upcoming CRM switch.

• Run CRM admin for assigned agents without supervision.
• 95%+ of deals kept up to date with clear next steps and dates.
• Zero internal confusion on deal status or ownership.
• Clear, documented workflows ready for CRM migration.
• Tangible time saved for senior sales agents.

• Comfortable working in CRMs (Zoho, Hub Spot, Salesforce, or similar).
• Strong attention to detail and follow-through.
• Confident communicating with sales, finance, and operations.
• Calm, reliable, and proactive in a fast-moving environment.

• Experience in sales admin, sales ops, customer success ops, or deal desk roles.
• Exposure to events, agencies, or professional services.
• Interest in process improvement and documentation.

No specific degree required. We care more about
competence, reliability, and mindset
than formal credentials.

• Real responsibility and visibility from day one.
• Direct exposure to senior sales agents and live commercial deals.
• Clear scope and expectations (this is not a PA role).
• Supportive team and room to grow into Sales Ops or Revenue Ops.
• Competitive salary and benefits.

Send your CV plus a short note answering:

• A sales agent sends you messy call notes after a client call. What are the2–3 things you would always make sure are captured or updated in the CRM
  before moving on?
• A deal looks promising but has
  no confirmed budget yet
  . What’s the
  one follow-up action you’d prioritise
  to keep it moving, and why?