Account Executive; Sales

Overview

Lightspeed is a global business with teams around the world providing a one-stop commerce platform to customers in hospitality, e-commerce, and retail. Lightspeed has more than 2,500 employees in more than 14 countries worldwide. Are you the next Account Executive to join our Hospo team? Our Account Executives are responsible for presenting our solution to potential customers. Your goal is to tailor the Lightspeed products to the company’s needs, find them the most suitable Lightspeed solution, and get them set up for success!

As an Account Executive, you will help prospective customers discover their requirements, lead 1-on-1 demonstrations, prepare quotes and help prepare new customers for the implementation of Lightspeed. Our goal is to improve the customer experience through an intuitive POS interface and fast payment processing, plus help our customers grow their business through sophisticated and industry leading business reporting.

• You will lead the product presentations mainly via video calls and then introduce the workflow and build the appropriate solution together with the customer.
• Once the solution has been found, you will lead the price negotiations and succeed in closing deals.
• #Makeit Together:
  Collaboration is key at Lightspeed and this is how we achieve success. You will work closely with Sales Engineering and Sales Development Representatives to achieve scheduling appointments with prospective customers.

We expect you to quickly build a relationship with the customer, you are able to proactively address questions the customer has and will have a deep understanding of our solutions. We value our customers, in that you must be able to understand the process from the point of view of the customer and put the customer experience first. Experience and knowledge in a Hospitality environment is a recommended plus.

• #Sales: Experience in leading discovery conversations through to closing deals;
  You are familiar with a full sales cycle in B2B including; customer relationship management, impact discovery, quotation preparation, negotiations, and pipeline management.
• #Language: You will present the product to local prospects. This requires speaking and writing in the local language, along with business English.
• #Drive: Perseverance and Energy, we promise you that no day is the same - Lightspeed is an energetic environment with an open feedback culture and room for initiatives and ideas.

• Experience with Hospitality
• Experience with

You will learn everything about us, our story, the colleagues, our workflow and you will receive a practical onboarding. We have the ability to move fast like an innovative start-up with the expertise and capabilities of a global scale-up. The result: a team of both new and experienced professionals led by supportive and approachable managers who recognize and reward your work.

You will be part of a team that likes to work together, help each other, share insights and achieve success. Before you know it, we ll be celebrating your first deal together!

• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact.

• Lightspeed share scheme (we are all owners)
• Company pension program
• Health and wellness benefit
• Flexible PTO
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents

Read more about all Lightspeed benefits on our career page

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Powering the businesses that are the backbone of the global economy, Lightspeed s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE and TSX. With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.