Key Account Manager

We’ve partnered with a rapidly scaling, product-led healthcare business that’s redefining how clinical professionals adopt and engage with innovative care solutions.

They’re now hiring a commercially driven Revenue Growth Manager to accelerate expansion across an established customer base. This role is ideal for someone who enjoys being close to the commercial action — driving repeat revenue, deepening customer adoption, and building scalable growth levers.

This is not a relationship-only role. You’ll be proactive, hands‑on, and accountable for measurable commercial outcomes.

• Take ownership of revenue growth across a large portfolio of existing professional customers.
• Build strong commercial relationships that translate into increased repeat purchasing and long-term loyalty.
• Run proactive outbound activity (calls, follow‑ups, campaigns) to drive ongoing customer engagement.
• Support new customers through early‑stage adoption, ensuring they quickly see value in the product.
• Identify opportunities for increased usage, additional product take‑up, and long‑term account development.
• Lead initiatives to improve customer retention and reduce drop‑off.
• Work cross‑functionally with marketing and insights teams to launch and refine revenue‑driving programmes.
• Use performance data to prioritise activity, spot trends, and unlock scalable expansion opportunities.

• 3–5+ years experience in commercial account ownership, customer growth, or revenue-focused roles.
• A strong track record of delivering additional revenue through repeat business and account development.
• Confident communicator who is comfortable with outbound sales conversations and closing opportunities.
• Highly organised, proactive, and motivated by targets and tangible outcomes.
• Analytical mindset — able to use CRM insights and reporting to guide decision‑making.
• Experience in healthcare, dental, or other regulated professional sectors is a plus.
• Exposure to subscription or recurring‑revenue business models is advantageous.
• Background in a fast‑paced scale-up environment would be highly beneficial.