Account Executive

Take ownership as an Account Executive in the UK market! Drive new business, manage the full sales cycle, and help businesses grow with ’s innovative customer engagement solutions.

• Location London
• Level Medior
• Team Global Hubs

You probably remember the best customer journey you’ve ever experienced, and the worst one too. But why is that? What can businesses do to keep you engaged, solve your problems, and make your life easier and more beautiful, not just in one moment, but across every interaction?

“The entire customer journey. One platform”

At , we help businesses serve, sell, interact, and engage through one Global AI-Powered Customer Engagement Platform. We connect conversations, customer data, and AI to help organisations grow faster – together. Our platform spans four core business units:
Connect, Pay, Live, and Engage
.

We’re looking for an Account Executive with 3–5 years of SaaS sales experience to join our UK commercial team. This is a revenue-focused role with real autonomy, impact, and a clear path toward senior commercial leadership. We’re looking for a dedicated AE with a proven track record in B2B sales and a passion for driving growth.

We are building the ultimate Global AI-Powered Customer Engagement Platform that lets businesses connect with customers, automate work, and handle every interaction through one reliable, user-friendly platform. That is our mission for 2026.

You will own the full sales cycle – from prospecting through close – helping UK businesses unlock value with ’s platform.

• Build, qualify, and close new business opportunities, owning revenue attainment and contributing to forecast accuracy.
• Manage the full sales cycle – lead discovery, tailor solution positioning, deliver compelling demos with our Technical Consultants, negotiate commercial terms, and close deals.
• Develop and execute strategic account plans for target segments, using a deep understanding of customer needs to drive success.
• Partner with new customers during their first year to understand evolving needs, proactively positioning additional  solutions to drive measurable expansion and long‑term value.
• Collaborate cross‑functionally with SDRs, Marketing, Account Management, Customer Success, and Product to accelerate pipeline and improve conversion.
• Leverage ’s AI‑powered solutions to demonstrate measurable business impact and ROI for customers.
• Act as a trusted advisor to prospects and clients, building long‑term relationships and identifying expansion opportunities.

• Bachelor’s degree or equivalent commercial experience.
• 3–5 years of B2B SaaS sales experience, who is looking to take the next step.
• Strong hunter mentality, comfortable owning the full sales process.
• Skilled at consultative selling with the ability to articulate value and differentiate solutions.
• Excellent communication, negotiation, and presentation skills.
• Experience with CRM tools (Salesforce preferred) and disciplined sales planning.
• Motivated, coachable, and thrives in a fast‑paced, high‑growth environment.

• This is a hybrid role, you will work 3 days a week in our London office.
• Priorities can shift quickly as technology and insights evolve.
• AI will change how your role looks, fast. Some tasks you do today may disappear next year.
• We move before everything is finished or polished.
• For this position, we can only consider candidates who already hold a permanent work and residence permit for the UK.

We value your expertise and professional judgement. You understand the mission of  and feel ownership over your role and its contribution to the bigger picture. You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.

Growing Faster Together is not just our purpose, it’s how we work. The growth of our colleagues and our customers is our priority. Our organization is designed to support this through the CM Academy, the Young Professional Program and our own CM Business Adventure, the CMBA. But growth also comes from daily curiosity.

You enjoy stepping outside your comfort zone and…