More jobs:
Luxury Travel/Concierge Consultant
Job in
London, Greater London, W1B, England, UK
Listed on 2026-01-30
Listing for:
Travel Trade Recruitment Limited
Full Time
position Listed on 2026-01-30
Job specializations:
-
Sales
Customer Success Mgr./ CSM
Job Description & How to Apply Below
My client is looking for an experienced Sales Consultant to join their team. This is a permanent, full-time role suited to someone with proven sales experience in travel, hospitality or a guest-focused environment, who would love the opportunity to work within a premium luxury brand.
Manage sales and associated products
Convert enquiries into bookings while maintaining our strong repeat-guest base
Build genuine, long-term relationships with guests through consultative, considered selling
Manage the guest journey from first enquiry through to post-stay follow-up
Ensure each guest experience is seamless, personal and detail-driven
Confidently recommend and upsell relevant experiences and services where appropriateDuites
Handling enquiries via phone, email and live chat
Responding in a timely, friendly and professional manner across all channels
Guiding guests through the booking process with care and confidence
Working to annual KPIs that support both commercial goals and brand values
Ongoing opportunities for development and progression within the business
About You
Proven experience in travel, hospitality or lifestyle-led sales
Confident managing enquiries independently and building client relationships
CRM experience (Microsoft Dynamics & Super Control preferred)
Excellent communication skills and an impeccable telephone manner
Strong attention to detail and organisational skills
Proactive, motivated and commercially aware
A collaborative team player with a genuine commitment to exceptional service
Flexible and adaptable, with a calm approach in a fast-paced environment
Able to work from our London office (4 days per week, 1 day WFH)
Available for occasional short travel as part of familiarisation trips
Salary & Benefits
£35,000 per annum
10% bonus opportunity
25 days holiday plus bank holidays
Familiarisation trips
Employee Assistance Programme
Career development within a growing independent business
Interested apply here or email (url removed)
Additional Information / Benefits
Plus Benefits
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