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Client Account Manager; Sports

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: webook.com
Full Time position
Listed on 2026-01-30
Job specializations:
  • Sales
    Client Relationship Manager, Business Development, Customer Success Mgr./ CSM
  • Business
    Client Relationship Manager, Business Development, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Client Account Manager (Sports)
Location: Greater London

Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events?

Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next?

If yes, you're in the right place.

is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over2 billion SAR in ticket sales and now we're expanding globally.

Role Overview

We are seeking a highly motivated
Client Account Manager (Sports)to oversee client relationships within the sports sector. The role requires a strong understanding of the platform
, excellent client management skills, and the ability to support business growth while ensuring smooth day-to-day operations for sports partners.

Key Responsibilities
  • Gain in-depth knowledge of the platform and product portfolio
    to provide business analysis and support to clients.
  • Build and maintain
    event and ticket inventory
    within the  platform.
  • Create
    training programmes and documentation
    for clients.
  • Develop strong relationships with clients to support, learn and understand their specific needs, and provide excellent support and training services.
  • Assist with business growth,
    monitor ticket sales
    across all channels, and identify opportunities to increase ticket sales and improve operational efficiency.
  • Provide clients with support, ensure effective communication, and
    coordinate problem resolution
    working closely with IT, engineering, and other teams.
  • Oversee the processes for
    season ticket renewals and match-day on-sales
    , ensuring accuracy of information across all sales channels and being present for on-sales as required.
Qualifications
  • Bachelor’s degree in Business, Marketing, Sports Management, or related field.
  • 3+ years of experience in
    account management, client services, or sports operations
    .
  • Strong communication and relationship-building skills.
  • Ability to work under pressure during peak sales periods.
  • Analytical mindset with experience in data-driven decision-making.
  • Proficiency in ticketing systems, CRM tools, and Microsoft Office.
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