Team Assistant F​/H

CRM Implementation and Management & Member Acquisition

CRM System Implementation

• Act as the liaison between the 16CS team and the CRM implementation company.
• Coordinate requirements for Phase I (member acquisition) and Phase II (member portal).
• Participate in system testing and contribute ideas regarding functionalities and user experience.

CRM Management

• Daily data entry and maintenance of member-related information.
• Oversee the entire member acquisition process in coordination with the 16CS team.

Support to Member Acquisition

• Assist in collecting documents and information from prospects and confirmed members.
• Participate in the organization of pre-opening member events.
• Assist confirmed members with pre-opening benefits, such as reservation requests.
• Contribute to the initial launch of regular memberships and to the development of the database.

Sales and Events Preparation

• Contribute to the development of the sales and events strategy for members and external brand bookings.
• Prepare all sales documents related to private hires, including marketing materials.
• Leverage your existing network in London and help establish new relationships to secure bookings during the launch period.
• Manage private event requests for Groupe Loulou venues in France on behalf of members.

Membership Program Development

• Assist in the design and coordination of the member events program in London and France.
• Identify and secure brand partnerships to enhance the members’ event calendar.
• Plan and organize the first three months of events.
• Assist in creating content and information for the member portal and marketing materials.

• Join the fully operational Sales & Events team, contributing to ongoing management of private events for members and external clients.
• Continued development of brand partnerships and execution of the sales strategy.
• Expansion of the events program across 16 Charles Street and beyond.