Hospitality Sales Executive

Overview

Are you a driven sales professional with a passion for building lasting relationships? The FA is seeking a dynamic Hospitality Sales Executive to join our prestigious Experiences By Wembley Hospitality team. In this role, you'll be responsible for maximising revenue across all Experiences By Wembley products by cultivating strong connections with current and prospective members. You'll play a key part in identifying new business opportunities and delivering exceptional service to our valued clientele.

We're seeking candidates with a strong desire to develop their career in the industry, with comprehensive mentorship provided.

• Responsible for delivering against challenging sales targets to grow revenue for the business by selling a premium range of Experiences By Wembley products to corporate and individual clients.
• Identify new business opportunities through all routes to market and proactively follow and close leads to generate sales.
• Ensure existing and potential Experiences By Wembley members receive a consistently excellent level of customer service in all interactions.
• Develop and maintain key relationships and keep accurate records of customer interactions and relevant information using the CRM system, ensuring compliance with GDPR at all times.
• Understand all Experiences By Wembley products and intuitively know how to position them accurately depending on the customer profile.
• Able to use and interrogate data to assist in the decision-making process, ensuring sound judgment is exercised at all times.
• Actively participate and collaborate with colleagues in weekly sales meetings to identify areas for improvement and create knowledge-sharing opportunities.
• Attend event day and Connections events and other sales-related networking opportunities as and when required.
• Work collaboratively with colleagues in the Experiences By Wembley team, along with internal colleagues and stakeholders, with a common aim to provide the best possible experience for Experiences By Wembley customers.
• Execute additional tasks as required to meet The FA Group's changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety, and well-being can be maintained.

Essential for the role:

• Proven experience and success in a sales environment.
• Ambitious and driven to exceed sales targets and deliver performance beyond targets.
• Excellent communication, networking and influencing skills with a clear, purposeful, and professional approach.
• Resilient and tenacious with the ability to work well in a fast-paced sales environment.
• Excellent time management, organisational and follow-up skills.
• High level of numeracy
• Willingness to work as part of a team.
• Committed to actively contributing and building an inclusive culture in your role and day-to-day behaviours

• Beneficial to have:
• Relevant university degree.
• Face-to-face and phone sales experience.
• Experience in sports, events or corporate hospitality sales environments.
• Skilled in Microsoft 365 software, including Excel, Word, PowerPoint and Outlook

The successful applicant will be required to be on-site at Wembley Stadium a minimum of 3-4 days per week, as well as event days.

We are committed to ensuring everyone can flourish in their roles. We offer unique office spaces under the arch of the iconic Wembley National Stadium and access to world-class facilities including the Elite Performance Centre, St. George's Park in Staffordshire. We offer a competitive salary and a range of benefits, including:

• Access to event day tickets at Wembley Stadium, plus regular internal events during the season.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days, and 25 days annual leave (based on a full-time, permanent contract).
• A hybrid working model offering greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page:

Currently, we are working within a hybrid model whereby the expectation is to work from your contractual location for part of the week, and as required by the team. Remaining days can be worked remotely. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace and actively promote inclusion and diversity. We welcome applications from everyone and are proud to be an equal opportunities employer.

If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check, with level determined by the role and in line with legislation and government guidance.