Marketplace Account Manager - Beauty

This isn't a strategy role where you'll spend your days in meetings talking about growth. It's a doing role. You'll be the one actually driving it.

Holland & Barrett is scaling its Marketplace range. That means more suppliers, more products, and more complexity. We need someone who knows how to manage that –someone who's worked in a Marketplace environment, understands the mechanics, and can spot commercial opportunities and act on them.

If you're looking for a role where you can make things happen, keep reading.

We're on the hunt for a visionary eCommerce leader to help us take our Beauty category to the next level at a time of bold digital transformation. With Holland & Barrett's online platform now a market leader in health and wellness – powered by AI‑driven personalisation and a rapidly expanding own‑label range – this is your chance to shape the future of beauty in a business that's redefining how customers discover, shop, and care for themselves online.

• Owning the Marketplace strategy and driving growth across new and existing ranges.
• Building and nurturing supplier relationships that go beyond transactional – think strategic partnerships that unlock stock depth, speed to site, and killer listings.
• Using data like a pro to spot trends, optimise performance, and make decisions that move the needle.
• Collaborating with commercial, digital, UX, product, and ops teams to ensure our Marketplace feels seamless to customers and aligned with our wider strategy.
• Forecasting demand, managing replenishment, and finding smart ways to shift excess inventory.
• Making sure our Marketplace doesn't just grow – it thrives.

• Marketplace sales are up. Way up.
• Our product listings are optimised, our conversion rates are climbing, and our customers are coming back for more.
• Suppliers love working with us – and we're their first call when they've got something new.
• Our Marketplace complements our core range, not competes with it.
• You're the go‑to person for insights, ideas, and action.

We ask for 2 days a week in the office. You'll need to be in Nuneaton at least 1 day a week. Your second office day can be Nuneaton or London – whichever works best for you. Plenty of the digital team split their time between both, so you won't be the only one travelling.