Inside Sales & Customer Service Specialist

Following a highly successful launch in the UK and an excellent first year of growth, Komet Dental UK is continuing to invest in its commercial and customer-facing team.

Consult are proud to be supporting Komet with this key hire as the business builds momentum and scales its UK presence.

This is a rare chance to join Komet Dental UK at an early but proven stage of its journey. With strong foundations now in place and a fantastic Year 1 behind them, the focus is on strengthening customer engagement, supporting the field sales team, and continuing to deliver a premium experience across every touchpoint.

As Inside Sales & Customer Service Specialist, you will sit at the heart of the UK operation, combining commercial inside sales activity with high-quality customer service. You’ll work closely with Territory Managers, engage directly with customers, and play a visible role in shaping how the brand is experienced day to day.

This role will suit someone who enjoys being close to customers, is highly organised, proactive, and commercially curious.

• Manage inbound sales enquiries via phone, email and digital channels
• Support Territory Managers with lead follow-up, quotations and active opportunities
• Conduct outbound calls to existing customers to promote products, offers and new innovations
• Re-engage inactive and lapsed accounts to drive incremental growth
• Promote and sell Komet Dental products to new and existing customers
• Support marketing campaigns, promotions and events through structured follow-up
• Act as a key point of contact for UK customers, delivering a professional, responsive and solutions-focused service
• Process customer orders accurately, ensuring clarity on pricing, availability and delivery
• Handle customer queries and issues through to resolution
• Maintain accurate CRM records and sales activity tracking
• Support the wider UK team with coordination and administrative tasks
• Participate in training, product education and team meetings

• Experience in inside sales, customer service or sales support within a B2B environment
• Confident and professional telephone manner with strong communication skills
• Highly organised with excellent attention to detail
• Commercial awareness and an interest in sales and relationship development
• Ability to manage multiple priorities in a growing, fast-paced environment
• Proficiency in Microsoft Office and CRM systems

• Exposure to the dental, medical device or wider healthcare sector
• Experience supporting field-based sales teams
• Confidence handling a high volume of inbound and outbound customer interactions

• Competitive base salary with performance-related bonus
• Company pension scheme
• Opportunity to join Komet Dental UK during an exciting growth phase following a strong first year
• Supportive, collaborative and values-led working environment
• Long-term development within a growing UK organisation

Consult Search & Selection are the exclusive retained recruitment partner to Komet Dental UK for this role. All applications, candidate communication and interview coordination will be managed directly by Consult.

If you’re interested in the above role, then please get in touch with Alex Hepworth or click apply to discuss further. Consult will endeavour to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.