Regional Sales Manager - Field Based South East

Journey with us!

Combine your career goals and sense of adventure by joining our dynamic team of Regional Sales Managers. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Royal Caribbean Group is the world’s largest cruise line. It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now. At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative.

We are passionate, we are innovative, and we are unstoppable.

This field-based role is responsible for managing sales development, account management, trade engagement and brand activation for a geographical territory within the UK and Ireland. Ensuring the strategy for the territory is flawlessly executed and that performance is maximised through excellent communication, brand representation and follow up. Spending 4 days “on the road” to support and engage a portfolio of trade customers, this role requires excellent interpersonal and communication skills and the ability to work with a large number of stakeholders.

Occasional evening and weekend working will be required. The role is responsible for achieving guest, APD & revenue targets plus building the Celebrity Cruises brand. Maximise performance of the area through identifying potential & high revenue stores & intensifying activity in the areas set by the business in order to meet & exceed the sales the regional sales targets. This role covers London and the South East, therefore you must live in commutable distance to the M25, and should be located in the territory.

• To achieve the guest, APD & Revenue targets for your geographical sales area as set by the business
• Develop key relationships within your account portfolio with key decision makers and influencers
• To ensure you achieve % On Board Sales & % Automation targets for your stores/regions in your geographical area
• To have a robust training plan and to ensure all staff members complete Celebrity Cruises training in your geographical area & evidence this is being achieved
• Drive sales and engagement within own accounts & area via use of technology including (but not limited to) social media, virtual meetings, and telephone calls

• Sales manage multiples, miniples, independents and consortia on the high street with deeper targeting on revenue to grow the APD’s
• Prepare and roll-out an agreed sales and marketing plan for own managed accounts with regular face to face and virtual reviews
• In line with Celebrity brand intensification “hot spot” strategy, targeting stores that sell to affluent guests and develop a targeted call cycle that focuses on high revenue and high potential stores
• Develop detailed call plans with face-to-face contact, and/or follow up phone contact with targeted stores/regions
• Record all visits and trade partner meaningful conversations in Salesforce in a timely manner and follow up consistently on the SMART actions agreed
• Plan and attend sales meetings with Regional Sales Managers/HQs/Key Decision Makers to plan targeted activity in your region to maximise sales
• Monitor and report on all other holiday & cruise company trading feedback, competitor activity, pricing, marketing, and sales incentives
• Work collaboratively with the cross functional teams to achieve the trade and direct numbers by seeking new opportunities and driving lead generation

• Implement a structured training programme covering both product and booking tools
• On board Sales, automation targets set by Celebrity Cruises are achieved in your geographical region
• Ensure the teams in your geographical area are all active in the Celebrity Rewards programme
• Prepare and host successful client educational trips i.e., Seminars at Sea, Ship Launches, Ship Visits, Conferences etc. with targeted sales performance post the event to ensure return on the investment
• Im…