Internal Sales Support Coordinator

Internal Sales Support Coordinator

Location:

South West London
Reporting to:
Managing Director
Salary:
To £38k with bonus for fully qualified candidate
The company is a growing global lighting company.
The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team.

Qualifications:

‘A’ Levels or a University degree or equivalent
Duties Include, but are not limited to
- * Supporting International Sales staff with organisation of existing and potential new customer meetings
 
* Log customer quotations enquiries and distribute to Sales/ Project manager
 
* Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes
 
* Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite
 
* Maintain project tracking pipeline and assist in project management
 
* Occasionally work with the design department to estimate and process custom orders
 
* Provide support to the production department with their orders
 
* Customer service communication (telephone and email)
 
* Ad Hoc tasks
Essential skills
 
* Must demonstrate current experience of working in either a sales or administrative technical role.
 
* Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel.
 
* A keen negotiator, the ability to challenge both internal & external parties.
 
* Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure.
 
* Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines.
 
* Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner.
 
* Processing of orders for electrical products
Desirable skills
 
* Experience in a lighting or an engineering, maintenance or parts-based service industry.
 
* Experience of working with ERP system – preferably MS Navision and/or Netsuite
 
* Experience of working with email customer communications platforms
 
* Experience of working with CRM system
-preferably Salesforce.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply