Enterprise Account Executive - Legal & Compliance

Enterprise Account Executive – Legal and Compliance

We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We are seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.

As an Enterprise Account Executive, you will drive sales growth, manage customer relationships, and ensure high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross‑functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts.

The Enterprise Account Executive is responsible for new business growth in existing accounts within his/her assigned territory. This involves a monthly and annual sales quota based on new business sales through targeted upsell and cross‑sell campaigns of Thomson Reuters Legal and Compliance products, including HighQ, Legal Tracker, Thought Trace, Practical Law, Westlaw, Regulatory Intelligence, and Compliance Learning services. You must demonstrate self‑sufficient success and the ability to find, manage, and close high‑value deals.

• Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base.
• Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies.
• Act as a customer advocate within the company.
• Meet or exceed established goals, KPIs, and performance metrics.

• Drive new customer acquisition through strategic sales initiatives.
• Identify, pursue, and close new sales opportunities within assigned territory or market segment.
• Upsell and cross‑sell to existing customers to maximize revenue.

• Serve as the primary point of contact for customer inquiries and issues.
• Foster strong, long‑term relationships with key customers and stakeholders.
• Ensure high levels of customer satisfaction and loyalty.
• Collaborate with the customer success team for smooth onboarding and continued customer success.

• Lead customer meetings and develop presentations for complex sales opportunities.
• Understand customer business needs and challenges.
• Present tailored solutions demonstrating how our products solve specific problems.
• Conduct regular business reviews to ensure alignment with customer goals.

• Work closely with solution consultants to develop tailored solutions.
• Coordinate with professional services for timely implementation.
• Partner with the Partnerships & Alliances team for growth and strategic account planning.
• Provide customer feedback to inform product development and marketing strategies.

• Bachelor's degree in Business, Marketing, or related field.
• 5+ years of experience in account management or sales in the software/technology industry.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of AI and software technology products and services.
• Excellent communication, negotiation, and presentation skills.
• Demonstrated ability in solution selling and strategic account planning.
• Experience with CRM systems and sales analytics tools.

• MBA or relevant advanced degree.
• Experience in AI or machine learning industry.
• Proven success in managing enterprise‑level accounts.
• Track record of developing and nurturing partner relationships.

• Sales performance (quota achievement, revenue growth, win rate).
• Customer relationship management (satisfaction scores, retention rates, NPS).
• Operational efficiency (productivity, forecast accuracy, pipeline coverage).

• Hybrid Work Model:
  Flexible hybrid working environment (2‑3 days a week in the office depending on the role) while delivering a seamless digitally and physically connected experience.
• Flexibil…