Sales Manager

Overview

We’re looking for a Retail Media expert! A smart, high-reaching, dynamic Sales Manager to join our London team.

Your mission will be to build positive results by working with the sales team to turn new business into existing. You’ll handle a key book of business across agencies and brands for our Retail Media clients. You will navigate the digital landscape of retail media with highly differentiated products & solutions to take to brand and agency clients. Your success will be based on growing your client revenue and relationships.

You’ll report to the Head of Demand for Epsilon Retail Media (ERM) and work closely with your fellow SAMs, the wider Sales team, Customer Success and Marketing teams, along with key internal partners and external clients. This is a hybrid role based in London, 2/3 days per week in the office.

• Drive revenue, in the form of upselling and reselling, from agencies and brands for Epsilon’s retail media partners
• Lead and develop our existing agency and brand relationships within the Retail media division
• Contribute to the wider ERM sales team hitting/exceeding the yearly revenue target
• Ensure Epsilon Retail Media contributes to the company’s overall growth, and that ERM performs in-line with both revenue and broader business expectations
• Become an internal and external guide in Epsilon’s retail media advertising offerings:
  Offsite Display, CTV, Video, Social, audio;
  Onsite display;
  Onsite sponsored products. And more as they are developed and launched (e.g. in-store; loyalty)
• Tell compelling stories with data. Ability to use data to inform strategy and drive revenue

We expect the ideal candidate to use general business insight to uncover business needs, find opportunities and create impactful positioning of how Epsilon’s unique offering will help our clients achieve their business goals.

• Drive revenue for Epsilon by navigating both internal and external client organizations
• Upsell, cross-sell and resell additional products and solutions
• Proactively build and maintain a book of business
• Cultivate and develop positive relationships with key partners across Agency Holding Companies. These include Publicis, indie agencies, brands direct, longtail brands, and other partners as needed. Establish yourself as the key POC for your clients.
• Continually educate, guide and advise your clients on ERM solutions, ERM retailer partners and the broader landscape, with a client-centric approach, to help retain and grow existing business
• Work to quickly learn and understand the landscape the client operates in to help address their needs in a way that is driven, differentiated, and meaningful
• Support with campaign management and activation including troubleshooting
• Analyse data and campaign results to extrapolate meaningful stories, to help advertisers continue and expand their retail media activations, thereby driving further revenue
• Handle objections and provide follow ups with supporting documentation including forecasts, benchmarks, 1pagers, decks
• Work with your Sales Lead to ensure the campaign succeeds from launch to completion. Provide clients with post-campaign information, including QBRs, PCAs, and extra data pulls as outlined in SLAs.
• Contribute to forecasts and pipeline for both internal & external purposes
• Support on events, conferences, agency roadshows, including outreach and content building

• What you’ll bring with you:
  • 4+ years of professional Account and client management experience. Sales experience would also be highly beneficial
  • High self-motivation and proactivity
  • Able to identify upsell & cross-sell opportunities in a client-centric way
  • Experience across key marketing components including strategy, analytics, data analysis media performance
  • Competent with Salesforce
  • Comfortable with consultative sales and solution selling
  • Strong business knowledge and ability to develop effective plans
  • Solid quantitative background with an understanding of analytic tools and techniques
  • Strong relationship-building skills
  • Effective communication across multiple levels of an organization
  • Work well in a team/highly collaborative environment
  • Strong…