Associate Account Manager, Legal & Compliance

Location: Greater London

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** As an
** Associate Account Manager**, you will play a critical role in driving revenue growth, managing enterprise customer relationships, and ensuring high levels of customer satisfaction and retention. You will partner with cross‑functional teams to execute strategic sales initiatives, acquire new enterprise customers, and expand revenue within existing accounts.

This role is ideal for a commercially driven professional with a passion for AI and technology solutions, strong relationship‑building skills, and experience working with complex, enterprise customers.## About

The Role ### 1. Sales Strategy & Execution
* Develop and execute
** strategic account plans
** to achieve sales targets and expand the enterprise customer base
* Collaborate with
** account specialists, solution consultants, product specialists, and marketing teams
** to deliver effective sales and renewal strategies
* Act as a
** customer advocate**, representing enterprise customer needs internally
* Consistently meet or exceed
** sales goals, KPIs, and performance metrics**### 2. Customer Acquisition & Revenue Growth
* Drive
** new customer acquisition
** through targeted and strategic sales initiatives
* Identify, pursue, and close
** new business opportunities
** within assigned territories or market segments
* Expand existing accounts through
** upsell and cross‑sell
** opportunities* Build and maintain a robust and accurate
** sales pipeline**### 3. Customer Relationship Management
* Serve as the
** primary point of contact
** for customer inquiries, escalations, and ongoing engagement
* Establish and maintain
** strong, long‑term relationships
** with enterprise stakeholders
* Ensure high levels of
** customer satisfaction, retention, and loyalty
*** Partner with Customer Success teams to ensure
** smooth onboarding and ongoing value realization**### 4. Customer Engagement & Solution Selling
* Lead
** customer meetings**, presentations, and commercial discussions for complex enterprise opportunities
* Build a deep understanding of each customer’s
** business objectives, challenges, and success criteria
*** Present
** tailored solutions
** that clearly demonstrate business value and ROI
* Conduct
** regular business reviews
** to ensure alignment with customer goals and expansion opportunities### 5. Cross‑Functional Collaboration
* Work closely with
** solution consultants
** to design and position customized enterprise solutions
* Coordinate with
** professional services
** teams to support successful implementation
* Partner with
** Alliances & Partnerships
** teams for strategic account growth
* Provide
** customer feedback
** to help influence product development and marketing strategy## About You###

Required Qualifications
* Bachelor’s degree in
** Business, Marketing, or a related field**
* ** 3–5 years’ experience
** in account management or sales within the software or technology sector
* Proven track record of
** meeting or exceeding sales targets
*** Strong understanding of
** AI, SaaS, or software technology solutions
*** Excellent
** communication, negotiation, and presentation
** skills* Experience with
** solution selling**, strategic account planning, and value‑based conversations
* Proficiency using
** CRM systems and sales analytics tools**###

Preferred Qualifications
* MBA or other
** advanced business degree
*** Experience working in the
** AI or machine learning industry
*** Demonstrated success managing
** enterprise‑level customers
*** Experience developing and nurturing
** partner and alliance relationships**## Key Success Measures
* ** Sales Performance**  + Quota attainment  + Revenue growth  + Win rates and deal velocity
* ** Customer Outcomes**  + Customer satisfaction scores  + Retention and renewal rates  + Net Promoter Score (NPS)
* ** Operational Excellence**  + Forecast accuracy  + Pipeline health and coverage  + Sales productivity and efficiency#LI-KL1
** Hybrid Work Model:
** We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically…