Telesales Appointment Maker; FM,Education And Corporate Interiors

FM Lead Generator - B2B Outbound Inside Sales (Facilities Management Sector)

Bright A Blind FM | Islington, North London N7 | Full-Time | Office-Based

Bright A Blind FM is an established commercial blinds and maintenance provider working with Facilities Management companies, corporate offices, schools, universities, hospitals, and multi-site organisations across London and the South East.

We are now hiring a B2B-only Outbound Lead Generator to generate survey appointments, qualify buildings for maintenance and service needs, and manage our commercial CRM database. This is a professional, structured, B2B inside sales role — supporting real FM needs inside occupied workplaces.

• Make 50-70 outbound B2B calls per day
• Speak with Facilities Managers, Estates Teams, Office Managers and FM providers
• Identify buildings with 100+ blinds suitable for maintenance, service plans, cleaning or replacement
• Book survey appointments for our field surveyors
• Update and clean our CRM database
• Warm up dormant or historical accounts
• Qualify opportunities accurately and professionally
• Use knowledge of London & the South East to schedule appointments efficiently

• Blinds requiring maintenance or repair
• Ultrasonic cleaning and restoration
• Automated shading systems needing support
• Replacement programmes
• Annual FM service plan opportunities

These are professional, problem‑solving conversations, not consumer sales.

• Proven B2B outbound calling experience
• Experience generating appointments or handling inside sales activity
• CRM and database management experience
• Commercial awareness and strong communication skills
• A resilient, positive, target‑driven approach
• Ability to work office-based in Islington
• Good understanding of London & South East geography

• ✘ Retail
• ✘ Residential sales
• ✘ Hospitality or concierge
• ✘ Reception or admin-only roles
• ✘ Inbound-only call centre work
• ✘ Consumer technical support
• ✘ Resident liaison

• 50-70 B2B calls per day
• 5-8 meaningful decision‑maker conversations
• 8+ qualified survey appointments per week
• Clean, accurate CRM updates
• Consistent appointment flow for surveyors

• Full FM sector and product training
• Strong operational support (surveyors, operations, account managers)
• A long-established business with over 30 years' reputation
• Clear progression path to Internal Business Development Manager
• Supportive, structured work environment in Islington

• Casual dress
• Company events
• Company pension
• Employee discount
• Free flu jabs
• Private medical insurance

• Professional B2B outbound calling : 5 years (required)
• Have you previously generated appointments : 5 years (required)
• Do you have experience updating and managing CRM : 5 years (required)
• Have you sold to the Facility Management sector before : 3 years (preferred)
• Are you comfortable making 50-70 outbound B2B calls per day?: 5 years (required)

• * LONDON (required)

Work Location:

In person

If you're a confident, commercially minded B2B outbound caller who thrives on generating opportunities, apply today.

Job Type: Full-time