Value Account Manager

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.

We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.

As the UK’s favourite property platform, Rightmove aims to give everyone the belief that they can make their move. But we know it’s not just about listings – it’s about understanding our partners and consumers and their journeys. This role sits within our Estate Agency (EA) business, where our partners are at the heart of what we do, and we’re committed to helping them succeed in an increasingly competitive market.

The Value Account Manager (VAM) is responsible for driving customer success and maximizing the value delivered to strategic accounts. The VAM acts as a trusted advisor, guiding customers through adoption, optimization, and expansion opportunities.

• Engage with a high-volume portfolio of existing Estate Agency (EA) partners, building strong relationships over the phone and through video calls.
• Collaborate with the Account Managers to drive value of our products and services.
• Present training to partners when needed online via Teams/Zoom etc.
• Track and report on account health, adoption, and value realization.
• Coach partners on how to use powerful tools like RM Plus, Opportunity Manager, Online Agent Valuation etc. to help their business.
• Maintain a CRM database.
• Attend departmental and full sales team meetings.
• Use your expertise to consultatively uncover our partners' successes and challenges, then translate performance data into actionable insights that drive real value.
• Hit weekly KPIs, boost retention, and make a difference with every call.

• Are passionate about a career in sales and account management – this is a brilliant entry point where you can make your mark and grow with us.
• Are genuinely curious about your Partners’ success and want to help them achieve their goals.
• You’re data confident: you know your way around numbers and can tell stories with data.
• You’re a team player: all about collaboration, learning, and sharing success.
• Engage in self‑development and ongoing training while actively collaborating with your team and manager.
• Stay resilient and confident, even when conversations are tough – you’ll keep your cool and find solutions.
• You’ll be super organised.

Salary range

• Cash plan for dental, optical and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two paid volunteering days a year to give back, and holiday buy schemes.
• Hybrid working pattern with 2 days in the office.
• Contributory stakeholder pension.
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
• Competitive compensation package.
• Paid leave for maternity, paternity, adoption & fertility.
• Travel Loans, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.

Equal Opportunity Employer – Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.