Business Development Manager

Business Development Manager at Shawbrook

Location:

Greater London, England, United Kingdom

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and excellence. We are a purpose‑led organisation focused on delivering long‑term sustainable value for all stakeholders.

• Be part of a bank built for the dynamics of the modern world
• Relish a challenge and enjoy a fast‑paced, innovative and hardworking culture
• Find new and better ways to solve complexity and make things happen
• Join a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
• Contribute to a business that cares about society and the environment
• Grow professionally and be the best version of yourself

Reporting to the Head of Field Sales, this external sales role based from home focuses on the Central London territory (Post Codes: E, EC, N, NW, SE, SW, W, WC). The BDM identifies, engages and converts profitable new business opportunities while maintaining and developing existing relationships and a strong pipeline. In collaboration with Corporate Account Managers, the BDM plays a key role in executing the company’s distribution strategy and driving sustainable growth.

• Follow up on new and existing business opportunities; build and maintain broker relationships and own the full customer engagement cycle.
• Achieve sales targets through understanding stakeholder and competitor positions, with Head of Sales.
• Develop quarterly business plans outlining the approach to targets, seeking approval from the Head of Sales.
• Support the Head of Sales in developing short, medium and long‑term sales strategy.
• Convert and manage opportunities within the territory, originating from Corporate Account leads.
• Perform data input, administration, trend and lead analysis.
• Focus on broker quality metrics and application conversion to deliver good customer outcomes.
• Produce MI and reports as required by the Head of Sales or stakeholders.
• Communicate and promote existing and new product and criteria developments to current and prospective accounts.
• Build meaningful relationships with all accounts, establishing a position of lender of choice through timely communication and broker visits.
• Act as the first point of contact for all broker queries and voice of the broker, working closely with internal broker support teams.
• Identify market trends, requirements and feedback to shape product offerings.
• Support the development of the TML & Bluestone brands and actively promote marketing messages.
• Identify and maximise opportunities for change requirements with policy, product, process and performance measures.
• Lead new business pitches and ensure smooth onboarding of new accounts.
• Represent the business at industry events, conferences and round tables, engaging with brokers to share insights, promote propositions and support education and development.
• Ensure compliance with all Shawbrook Retail Mortgages legislative and regulatory requirements.
• Undertake mandatory learning and training in line with business requirements and time frames.

• Proven experience in a Mortgage Intermediary sales team, specifically within the Mortgage Market or Financial Services industry, covering the Central London region or surrounding areas.
• Strong understanding of the broker market, especially Specialist, Complex Credit, New Build and Buy to Let segments.
• Clear understanding of the regulatory environment, ensuring responsible lending practices and delivering best outcomes for customers.
• Highly motivated with a record of identifying sales opportunities and managing them through conversion and ongoing account management.
• Proven ability to achieve and exceed targets.
• Good understanding of creating marketing opportunities in conjunction with data needs.
• Excellent written and verbal communication, report and presentation skills.
• Proven ability to build strong relationships with internal colleagues and external partners.
• Experience working within business processes and products and supporting development of new ones as required.
• Proficiency in Microsoft Office products.