Solutions Consultant

Solutions Consultant

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Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce. Our AI‑powered platform is designed to make global trade more efficient, transparent, and sustainable.

London

Disrupting the communication tech that underpins the global supply chain means that no day is ever the same! But here are the main responsibilities and tasks you’ll undertake while working for us:

• Stay in tune with the wider maritime business and technology ecosystem, building an awareness of the tech landscape and confidence about when to leverage it.
• Understand what makes existing Sedna customers successful and apply this to solutions and strategies in the pre‑sales cycle.
• Use and learn about the product to support your teams, strengthen conversations with prospects, and ensure that use cases and sales strategies are on point.
• Attend industry events to position Sedna as an innovative leader with regards to maritime technology.

• Regularly participate in and lead sales discovery and demo sessions with prospective customers, supporting the wider sales team in the deal closing process.
• Contribute to the suite of demo systems used to deliver sales demonstrations to our most common use‑cases.
• Lead the charge to create customised solutions and presentations for unique or high‑value opportunities.
• Elicit and map the pains of prospective customers to solutions across the Sedna product landscape to help with the qualification process.
• Communicate directly with prospective customers using value‑based language, getting to the “so what” of each conversation.

• Work with the Sales, Customer Success, Implementation and Engineering teams to assist with preparing key sales documentation and outputs such as statements of work and business cases that create absolute clarity on how we are going to deliver successful outcomes for our customers.
• Act as a trusted adviser to GTM teams to assist in the creation of the most relevant collateral to support the sales cycle.
• Identify deals that need additional support, and work with sales reps to craft actionable strategies to manage and successfully close the deal.
• Partner with the Engineering and Product teams to extract the maximum value from the product, uncovering new capabilities and weaving these into the pre‑sales process.
• Provide detailed intelligence to the Product team around important and emerging needs you’re seeing within the market.

• Champion the customer across the Product, Marketing, Customer Success and other teams, providing greater insight to create a more impactful customer experience.
• Support the wider customer‑facing teams with Product best practice guidance.
• Remove impediments and friction at each stage of the pre‑sales cycle to maintain continual sales velocity.
• Coach sales team members on the core Sedna solutions and how to articulate these most effectively within our key use‑cases.
• Continuously improve and innovate around the sales tooling and demo systems to elevate the Sedna demo experience internally and externally.

• Measure the impact of your changes and actions and lean into what works.
• Quantify your contribution to ongoing sales activity.
• Understand customer and industry segmentation and how this should inform pre‑sales strategy and activity.

• Thinker, and a do‑er: you know when to take a moment to consider a strategy, task or response, and then execute with velocity and precision, even when circumstances aren’t perfect.
• Confident communicator: presenting your solutions is an exciting and enjoyable experience – you know how to add value to any conversation, internally or externally.
• Detail‑oriented: nothing escapes your notice – your recall is immaculate, you take pride in your craft, and you’re open to review and hone your strategy with the support and feedback of your peers.
• Tactical: you know the right levers to pull to optimise your contribution to a deal and can execute and deliver at game…