Call Centre Executive
Listed on 2026-01-13
-
Sales
Inside Sales, Customer Success Mgr./ CSM, Sales Development Rep/SDR, Sales Associate/Assistant -
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Healthcare Telesales Executive –Inbound Enquiries
Location: Hammersmith, London (On-site)
Employment Type: Full-time, permanent
The OpportunityAgrowing
privatehealthcareprovider
isexpandingitsinternalsalesteamandislookingfora
target-driven
Telesales/Call Centre Executive toconvert
warminboundenquiries
intobookedappointments.
Thisisa
phone-heavy,conversion-focusedrole
,idealforcandidateswithabackgroundin
call centres,inboundtelesales,appointment setting,orhigh-volumeB2
Csales
.
Ifyouenjoyfast-paced environments,workingtotargets,andclosingconversationsconfidently,thisrolewillsuityou.
The RoleYou’llberesponsibleforhandlingahighvolumeofinboundenquiriesfromprospectivepatientsandconvertinginterestintoconfirmedappointments.
Thisis
notanadminorreceptionrole
.
Successismeasuredon
conversions,bookings,andfollow-upperformance
.
- Handling
highvolumesofinboundcalls,emails,andonlineenquiries - Callingprospectivepatientspromptlytomaximiseconversion
- Buildingrapportquicklyandconfidentlyguidingconversationsforward
- Convertingenquiriesintobookedappointments
- Qualifyingneedsandclearlyexplainingnextsteps
- Followingupunconvertedleadstoimprovebookingrates
- UpdatingoutcomesaccuratelyintheCRM
- Workingtodailyandweekly
callandconversiontargets
- Proven B2
Ctelesalesorcall-centre experience - Comfortablespendingmostofthedayonthephone
- Strongconversion,objection-handling,andclosingskills
- Target-drivenmindsetwithresilienceandenergy
- Highlyorganisedwithgoodfollow-updiscipline
- Experience in
healthcare,beauty,aesthetics,orhigh-valueservices
isadvantageousbutnotessential
- Enjoyshigh-volumeinboundsalesenvironments
- Ismotivatedbyresults,KPIs,andperformancemetrics
- Knowshowtoturninterestintoaction
- Thrivesinastructured,fast-movingsalesteam
- Warminboundenquiries(nocoldcalling)
- Clearexpectationsandmeasurabletargets
- Trainingandongoingsupport
- Modern,professional on-site environment
- Long-termprogressionopportunities
Thisisa
sales-focusedcall-centrerole
.
Ifyouarelookingforreception,admin,ornon-salescustomerservice,thispositionwillnotbesuitable.
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