Account Manager

Future Health Intelligence (FHI) is the leading data and research organisation dedicated to identifying and analysing opportunities within the £4 billion UK health IT and digital health market.

Formerly known as Digital Health Intelligence, FHI leverages over a decade of experience to provide the most accurate and timely data on NHS technology investments and connections with key decision‑makers and influencers.

Our mission is to serve as the trusted research partner for suppliers navigating the complex landscape of the UK health IT sector. We are committed to enabling informed decisions and fostering growth through reliable market insights.

We are seeking a dedicated full‑time Account Manager to join our team on‑site in London. The Account Manager will be responsible for building and maintaining strong relationships with clients, identifying potential business opportunities, and driving client satisfaction.

Key tasks include managing client accounts, developing tailored solutions, addressing customer queries, preparing impactful reports, and collaborating with internal teams to meet clients' requirements. The role also involves promoting our research and data services to drive business growth and customer retention.

• Proven ability in client relationship management, customer communication, and providing exceptional service
• Business acumen and experience in identifying opportunities, presenting solutions, and achieving targets
• Organisational skills, the ability to manage multiple accounts, and problem‑solving aptitude
• Familiarity with data analytics, research methodologies, or an understanding of the health IT/digital health market is an advantage
• Bachelor’s degree in Business, Marketing, Healthcare, or a related field preferred
• Strong written and verbal communication skills in English and a collaborative team‑oriented mindset

Entry level

Full‑time

Sales and Business Development

Industries:
Business Intelligence Platforms