Product Trainer

About the Role

• We are seeking a dynamic and engaging Training Specialist to help elevate store performance and customer experience across the UK.
• This is an exciting opportunity to join a market-leading, premium consumer brand within the retail furniture industry, backed by a global, NYSE-listed parent company operating in over 100 countries.
• With significant annual marketing investment including e-commerce, branded retail stores, and major national retail partnerships – the business is focused on continued growth, advocacy, and delivering exceptional consumer experiences.
• This role will play a key part in increasing training activity nationwide, enhancing product knowledge, and strengthening sales capability across retail partners and internal teams.

• Deliver engaging training and events for internal teams and retail sales associates
• Support Area Sales Managers with territory-based training initiatives
• Design, develop and implement impactful training programmes for Retail Sales Assistants, store teams, delivery teams, and head office staff
• Create compelling training materials including presentations, manuals, and digital content
• Manage and optimise the company training app used by retail partners and employees
• Analyse mystery shop data and performance metrics to identify training gaps and implement improvement plans
• Act as a brand ambassador at consumer and retailer events
• Coordinate logistics for training sessions including travel and accommodation
• Measure and report on training effectiveness, attendance and outcomes

• You are bright, engaging, and commercially aware, with a natural passion for helping others learn and succeed.
• You will have held a training position previously or a similar role, are confident presenting to groups, adaptable in fast-moving environments, and able to bring creativity and fresh thinking to training delivery.

• Experience delivering sales and product training
• Strong written and verbal communication skills
• The ability to design professional training materials
• Excellent organisation and planning skills
• A collaborative, proactive approach
• A willingness to travel across the UK (and occasionally internationally)

• Opportunity to work for a premium, market-leading brand
• Exposure to national retail partnerships
• Hybrid working with field autonomy
• A values-driven global organisation focused on long-term sustainable growth
• If you are passionate about people development, retail excellence, and delivering measurable impact through training, we would love to hear from you.

• c £35,000 DOE plus travel allowance, pension, healthcare and benefits package

By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file for 6 months, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.