Sales Assistant

The Sales Associate is responsible for driving sales performance while delivering an exceptional client experience at all times. This role focuses on building long‑term client relationships, supporting store operations, and maintaining high visual and service standards within a premium retail environment.

The ideal candidate is commercially driven, service‑focused, and confident in representing a contemporary luxury aesthetic on the shop floor.

• Build, develop, and maintain a loyal client base through personalised service and relationship management.
• Deliver a consistently elevated and memorable client experience.
• Achieve individual sales targets and contribute to overall store performance.
• Manage all aspects of the sales process, including client follow‑up, shipping, alterations, and special requests.
• Ensure all sales policies and procedures are adhered to.
• Maintain strong product knowledge and awareness of current market trends.
• Demonstrate strong styling ability and confidence in cross‑selling.

• Support daily operational tasks including deliveries, stock transfers, and returns.
• Maintain organisation and cleanliness of the sales floor and stockroom.
• Work effectively in a fast‑paced environment while multitasking.
• Communicate clearly and professionally with clients and team members.
• Adhere to scheduled shifts and company standards.
• Ensure the sales floor is maintained to a high visual standard at all times.
• Support implementation of visual merchandising guidelines.
• Communicate inventory needs and client feedback to management.

• Previous experience within a luxury or premium retail environment.
• Strong sales ability with a proven track record of achieving targets.
• Energetic, confident, and client‑focused approach.
• Excellent communication and interpersonal skills.
• Strong organisational skills and sense of ownership.
• Ability to lift and move merchandise when required.
• Up to £ 32,000 + generous individual commission scheme