Business Account Manager

Join to apply for the Business Account Manager role at Dermalogica UK.

Location: Liberty, London.

Salary: £27,000 - £35,000 (depending on qualifications), plus uncapped commission and quarterly bonus.

Dermalogica is the number 1 professional skincare brand globally, and we are passionate about bringing everyone skin confidence. Our mission is to change and revolutionise the industry through our three pillars of Education, Personalisation, and Human Touch. If you are inspired by this movement, we are looking for top talent to join us.

A Dermalogica Business Account Manager is the true heart of our business. Working on the shop floor with your team, you will champion our mission to empower and educate customers, drive new business opportunities, and inspire the team to think outside the box.

• Equipped with an equivalent Level 3 in Beauty Therapy with Facial Electricals. This is essential to ensure consistency in therapist standards.
• Level 4 Beauty Therapy qualification that includes Microneedling and Chemical Peels. If you do not hold this qualification, Dermalogica will fund training worth £3,200.
• At least 2‑year management experience, ideally within a retail environment.
• An outgoing, creative thinker who can create theatre at the counter to inspire and draw customers.
• A passion for skin health like no other brand has ever seen, using this passion to inspire others.

• Guide each customer through a journey, advising, listening, and connecting at every touchpoint to wow them with personalised experiences.
• Set up every service as a skincare programme comprising treatment and homecare to achieve goals; share treatment plans, educate, and link recommended homecare.
• Drive retail growth month on month by motivating the team, thinking outside the box with new inspiring event ideas, and exceeding all location targets and KPIs.
• Lead in‑store events with on‑counter activity and masterclasses, ensuring all events are fully booked.
• Role model by performing all services to the highest standard and assist the District Sales & Education Manager and Retail Training Manager with on‑counter training relating to new innovations.
• Work independently as a one‑person counter.
• Adhere to grooming standards so you live and breathe Dermalogica every day.

• Private health care with Vitality and Medicash.
• Life insurance with Legal & General, including Virtual GP, wellbeing and counselling, and financial protection.
• 5% pension contribution and access to a pension adviser.
• Birthday day off work.
• 5 paid sick days per year.
• £70 monthly product allocation.
• Early access to new product innovation before they hit shelves.
• 30% off Unilever Prestige Brands such as Hourglass, Living Proof, Tatcha, and Murad.
• Access to Unilever discounts on multiple high‑street brands.
• Opportunity for growth and progression through learning and development platforms.

Mid‑Senior level

Full‑time

Customer Service, Management, and Other

Retail