Wholesale Merchandising Admin Assistant

Wholesale Merchandising Admin Assistant

Department: Merchandising

Employment Type: Permanent - Full Time

Location: Head Office, Chelsea House

Reporting To: Emma Schreiber

The Merchandising Admin Assistant is responsible for supporting the Wholesale Merchandiser and Assistant Merchandiser, in delivering against the partner strategy and plans. They are a key support function for the Wholesale Merchandising team managing all admin tasks on a day to day basis. They will work with the partner and wholesale counterparts to shape the buying and merchandising plan, whilst building strong cross functional working relationships.

A River Island MAA must work collaboratively to ensure all administration is delivered efficiently and effectively.

• Responsible for assisting with the planning and delivery of the trading strategy for the account with agreed KPIs
• Day to day management of Wholesale’s stock, reviewing and maintain stocks inline with the business’s seasonal strategy and markdown periods
• Assists the Wholesale Merchandising team with providing accurate, relevant analysis to maximise sales and trading opportunities, proposing adjustments to immediate and longer-term financial plans
• Demonstrates commercial awareness through delivering relevant and concise department and category performance, suggesting action or amendments to drive additional sales and trade
• Responsible for Partner sales data, feeding into the Wholesale sales report and business’s internal sales reporting system/s
• Assists with the management of Partner’s future commitment, identifying and highlighting opportunities and potential risk for Wholesale Partner/s
• Assists with maintaining weekly intake forecasts for the Wholesale channel
• Accountable for maintaining accurate information and attribution within Wholesale’s order database
• Acting as a key contact for partners for all delivery queries, faulty goods and partner returns
• Undertaking general administration duties, as required by the department.
• Challenges all company working practices where appropriate to improve ways of working
• Foster and enable a culture of wellbeing and inclusion through openness, two way listening and owning actions needed to create a great workplace for our Islanders

• Accurate record keeping, following departmental protocol
• Accurate data provision
• Great customer service
• Effective communication
• Highly numerate with good Excel skills
• Managing own workload to meet department deadlines
• Experience in an omni-channel business is highly desirable

• Passion for the RI brand and customer
• Excellent verbal and numerical reasoning skills
• Excellent commercial awareness skills
• Excellent attention to detail and accuracy
• Strong interpersonal and collaboration skills, emotional intelligence and self-management
• Highly organised, good prioritisation skills
• Able to effectively plan and organise workload
• Disciplined and conscientious, results oriented
• Tenacious, resilient and adaptable to change
• Change advocate with a curious, continuous learning mindset
• Forward-thinking, innovative

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.

This role is based at our Head Office in West London. Check us out here on a map.

• 💰 Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
• 🛒 Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
• 🎉 A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.
• 🤎 Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
• 💻 Flexible working is a given, on top of payday…