Trade Manager - Disney Store

Trade Manager - The Disney Store

Job

Location London, United Kingdom

Business Disney Store

Date posted Mar. 02, 2026

As a Trade Manager at The Disney Store, you'll play a pivotal role in shaping the future of our e-commerce business across multiple markets. Working closely with the trading team, the planning team, and the Senior Trade Manager, you'll be at the heart of planning and trading our websites to maximise sales and margin, ensuring we meet and exceed all targets.

Your expertise will drive the development and execution of key performance indicator (KPI) plans for all our e-commerce channels, underpinned by insightful analysis of past performance and a keen understanding of product strategy. With a collaborative spirit, you'll contribute to the creation of our quarterly 'playbook' aligned with the critical path, bringing creativity and commercial acumen to every challenge. If you're passionate about delivering results and want to help craft the magic of Disney for millions of families, this opportunity is your chance to join a team where integrity, inclusion, creativity, collaboration and community are at the core of everything we do.

Be you, be here, be part of the story!

At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.

This is a permanent position located at our London office in Hammersmith, requiring four days of on‑site attendance per week.

You'll join a team grounded in our Disney values, acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

• Collaborate with the Senior Trade Manager and key stakeholders to shape and deliver the Annual Operating Plan (AOP) for the e‑commerce business, ensuring all voices are heard and valued throughout the process.
• Partner with the planning team and Senior Trade Manager to gain a deep understanding of product strategy, co‑creating inclusive KPI plans across all e‑commerce channels.
• Use insights from past performance to inform and adapt plans that drive KPIs, supporting sales and margin targets across all sites whilst championing diverse perspectives.
• Work alongside the Senior Trade Manager to co‑develop the quarterly 'playbook' aligned with the critical path, fostering creativity and teamwork at every stage.
• Bring innovation to the planning and execution of in‑season online promotional activity, optimising sales, margin and KPIs, and ensuring promotional mechanics and onsite experiences are accessible and engaging for everyone.
• Provide valuable data insights on franchise, category and markets, supporting collaborative product and KPI planning that reflects the needs of all communities.
• Engage with the digital marketing teams to co‑create trade plans, responding to in‑season shifts and commercial promotions that meet sales, margin and traffic targets, whilst driving inclusion and accessibility.
• Work closely with the Site Merchandiser to ensure weekly product launches deliver the desired sales outcomes, welcoming feedback and input from all team members.
• Collaborate with the planning team to adapt stock distribution, maximising sales and margin, and considering the diverse needs of our customer base.
• Take ownership of e‑commerce forecasts, sharing information with marketing, guest services and distribution centre teams to promote transparency and enable agile planning.
• Develop personalisation sales plans by market, type and channel, partnering with the distribution centre to ensure targets are mutually agreed and resources are allocated fairly.
• Support and empower the Trade Merchandising Assistant, ensuring business plans, priorities and events are clearly communicated, and that…