Sales Assistant East Ham

Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference?

At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.

Salary:
Starting rate £13.03 per hour (£25,407 per annum). Increasing to £13.69 once full training has been completed (Includes London Weighting Allowance).

Location:

East Ham.
Job Type: Full Time – 37.5hrs.
Flexibility:
Full flexibility from Monday to Sunday is required.
Potential discretionary bonus up to £2,000 per year based on key KPIs.
Ideal:
Romanian speaker valued but not required.

As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn.

We'll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.

• Deliver exceptional customer service with a friendly and professional approach.
• Assist customers with a range of services including pawnbroking, retail sales, and financial products.
• Maintain high standards of compliance and store presentation.
• Work collaboratively with your team to exceed targets.
• Handle transactions accurately and securely.
• Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued.

• 30 days of holiday (including bank holidays), rising to 33 days with length of service.
• Flexibility to buy or sell holiday days to suit your lifestyle.
• Access to a private healthcare plan.
• Cycle‑to‑work scheme and season ticket loans.
• Preferential currency exchange rates.
• Generous staff discounts – up to 25% off jewellery and high‑end watches.
• Incentive schemes to reward your achievements.
• Exclusive discounts at leading retailers via our employee perks portal.

Ready to join a company that puts people first? Apply today and start your journey with H&T – where your contribution truly matters to us, our customers and our local communities.