Sales & Education Executive, Estee Lauder - Travel Retail

Overview

The role is responsible for the achievement of sales goals through the implementation of the brand and corporate strategy. A strong understanding of the retail environment including setting targets and executing 360 launch programs with excellence is key. The role involves leading, recruiting, coaching, developing and managing a team of Estée Lauder Counter Managers and Beauty Advisors. The engagement, motivation, and training of the generic staff is also key to the role.

As a Sales and Education Executive you will work closely with the Regional Education Manager to identify and support the education needs of your team including the execution of branded module trainings both in store and online. It is important for the Sales and Education Executive to ensure the brand looks its best at all times by adhering to Visual Merchandising guidelines, maintaining store standards including tester orders, hygiene standards and counter maintenance.

It also involves establishing and maintaining excellent working relationships with key stakeholders including our retail partners, Head Office departments, Education, Visual Merchandising, Digital and HR teams. Travel Retail is a fast-paced, dynamic and entrepreneurial environment. The right candidate will possess a positive and energetic approach with an open mind to test and learn new projects and better ways of delivering sales objectives.

Excellent people management, organisational and leadership skills combined with strong commercial awareness and computer literacy including Microsoft Excel and PowerPoint are required.

• Lead, recruit, coach, develop and manage a team of Estée Lauder Counter Managers and Beauty Advisors; engage, motivate and train staff.
• Collaborate with the Regional Education Manager to identify education needs and execute branded module trainings in store and online.
• Ensure brand presentation by adhering to Visual Merchandising guidelines; maintain store standards, tester orders, hygiene standards and counter maintenance.
• Establish and maintain excellent working relationships with key stakeholders including retail partners, Head Office departments, Education, Visual Merchandising, Digital and HR teams.
• Operate in Travel Retail environments with a proactive, test-and-learn mindset to achieve sales objectives.
• Demonstrate excellent people management, organizational and leadership skills with strong commercial awareness and computer literacy (Excel and PowerPoint).

• Travel Retail Europe, Middle East and Africa (EMEA) experience preferred; role to manage day-to-day Estée Lauder activities in the UK and Ireland and select regional airports.
• The role reports to the Area Sales & Operations Manager based in the UK and covers UK and Ireland airports; travel within the EMEA region may be required.
• Field-based role with approximately 80% of time spent in the field.
• Preferred home location near a major airport in the south of the UK.
• Autonomous role requiring the candidate to work on their own initiative.