Kiehl's Retail Beauty Advisor, Heathrow Terminal

Overview

Travel Retail L Oréal Group Beauty Advisor. Dublin Airport shops are two of the Flagships for L’Oréal Travel Retail. This role focuses on delivering personalised, luxury skincare, makeup and fragrance consultations, driving brand awareness and sales while ensuring each customer feels special.

You’ll be part of an expert team, passionate about exceptional service and luxury beauty. You will be supported to develop within your role through L Oréal Group training and education, with opportunities to progress to roles such as Make-Up Artist or Counter Manager.

To provide exceptional service to L Oréal Group customers and achieve sales targets.

• Ability to work flexibly during retail hours, including evenings, weekends and holidays due to airport operations.
• Desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to deliver the best results for clients.
• Generate sales to achieve targets by applying multi-brand selling methods, product knowledge and following basic service flow.
• Engage with customers to share L Oréal group beauty and broaden reach.
• Use POS software and other digital systems required to successfully run the counter.
• Maintain counter/store quality and merchandising, including appearance, cleanliness and on-shelf product availability.
• Develop positive relationships with airport floor managers and head office.
• Be a brand ambassador with proactive attitude, eventing and on-brand grooming.
• Convey passion and strong storytelling.
• Connect with clients, provide good solutions and after-sales/service support.

For 40 years, L Oréal is the leader of Travel Retail. Working with us, you will be at the heart of our ambition to win over more consumers and offer the best in beauty. You will have the opportunity to learn new skills through unique training and development programmes, as well as receive a competitive salary package and excellent benefits, including amazing discounts across the L Oréal portfolio.

At L Oréal, we are committed to creating a diverse, equitable and inclusive environment where everyone is welcome and valued. We recruit, hire, train, promote or engage in any employment practice with a commitment to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.

We welcome differences—different backgrounds, experiences, personalities, and perspectives. That’s the beauty of L Oréal.

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