Team Leader - Rabanne Selfridges

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L’Artisan Perfumery and many more.

Join a home of Love Brands, within a family company, that furthers wellness, confidence and self- expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world.

Bring your energy and enthusiasm to our teams and do what you of all kinds.

We are looking for a full-time team leader to join our London team for Rabanne, the Team Leader is responsible for assisting the management team with the ability to assume the responsibilities of the Store Manager in his/her absence. The Team Leader role is inclusive of all team members, merchandise and customer service elements. The Team Leader is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams.

You will develop and increase the brand awareness and build customer loyalty, whilst maintaining the standards and expectations of the store group retailer you will be based. You will achieve sales targets whilst promoting Puig brands by delivering a unique experience every time to customers, anticipate their needs and exceeding their expectations.

• Analyse available sales reports and data to determine the needs of the business and set business strategies
• Continuously motivate sales team members to meet assigned sales and productivity goals
• Ensure all Fragrance Consultants provide the highest level of customer service
• Assist in the management of the client database and utilise information to increase sales and client contact
• Resolve all client problems and complaints quickly and effectively
  
  Support and assist in team member training
• Understand and execute cash control procedures including bank deposits, safe funds, petty cash
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